disappointing and dangerous
many unclear and wrong things, starting from questions about product updates made me kicked out of discord. their current plan changes make sumoling not get access to the latest updates and will only get old features. this is very dangerous. this is my first time getting this unpleasant experience.
Jawad_Alta
Oct 11, 2024Hi there,
Thank you for sharing your feedback, and we're sorry to hear about your experience.
We want to clarify that as a Sumoling, you do receive monthly updates to our templates and prompts list, along with access to the latest and most powerful AI models available. However, our AppSumo plans are different from Alta's standard plans. The Solo and Pro+ plans have introduced new, advanced features that are not included in the AppSumo Pro plan.
Regarding your Discord experience, we want our community to be a welcoming space, and we strictly enforce guidelines to maintain that environment. If you were removed, it may have been due to a misunderstanding or violation of these community guidelines. Our goal has always been constructive conversation!
We also encourage you to reach out to our 24/7 support team via live chat if you have any further questions or need assistance. We're always here to help, and we appreciate your understanding as we continuously improve.
Cheers,
Jawad