We bought this and so can confirm that it does what it says.

Couldn't locate any help videos inside the product so question to the developers.

Question: Where are the help videos?

Also, the 2 hour limit might be the deal breaker on whether to keep this or just increase our HappyScribe quota.

2 hours isn't practical note that we've identified projects to use it for.

And paying more for extra hours won't work.

So, the product works and is pretty straightforward BUT the 2 hour quota on the standard tier needs to be raised for it to be a practical tool for us and many others.