Q: How exactly can I use the license from Amelia with my current subscription bought straight from your website?
I've just bought Amelia from here (Appsumo) and I cannot use redeem the code.
Marko_Amelia
May 15, 2024A: Hello,
If you purchased the license from us within the last 15 days, you can submit a refund request and be fully refunded.
Otherwise, you'd be able to cancel the subscription (if you bought a subscription-based license) so it doesn't renew.
Then, when you purchase the AppSumo deal you will receive the purchase code(s) that you can use on your website. Basically, just replace the purchase code in Amelia/Settings/Activation and that is it.
If you have the Basic license purchased from us, you'll need to deactivate it and install the license downloaded from our store once you purchase the APpSumo deal (since all licenses on AppSumo are Pro).
If you have any further questions about this, please feel free to reach out to us through our ticketing platform.
Hello,
Thank you for purchasing our product, and for reaching out to us.
Licenses purchased directly through our site and licenses purchased through Appsumo cannot be combined. These are two different licenses, which means you now have 2 licenses that you can use. As for redeeming the code, you can do it at the following link https://wpamelia.com/appsumo/.
If you have any further questions please don't hesitate to ask.
aroncilla9
Verified purchaser
The question is how I could use the license bought on app sumo to replace the one bought from your website. What's the process of doing that?