Amelia Reviews

4.3

4.31 stars
4.31 stars
78

Taco ratings

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Verified purchaser

Member since: Sep 2020Deals bought: 1046
5 stars
5 stars
Posted: Jan 19, 2023

Nothing beats Amelia if you need a booking app.

Easy to install, good support, and plenty of ooopmh...to customise it whichever way you want. Buy or cry, the choice is yours.

Founder Team
Aleksandar_TMS

Aleksandar_TMS

May 9, 2024

Short and sweet!

Thank you for your kind words, we do our best!

Let us know if there's anything we can do to help or if you have any recommendations for the future!

Best!

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Verified purchaser

Member since: Mar 2019Deals bought: 293
5 stars
5 stars
Posted: Jan 19, 2023

It works

I have been using Amelia for clients since the 2020 Appsumo LTD. Our clients use it for lead generation bookings such as free consultations, free workout sessions, etc. I haven't tried it for events, classes, etc., so I can't speak to that, but for this type of bookings, it's worked perfectly.

Also, every time I've needed help the support team has responded really quickly and politely. If the app didn't have the exact feature I needed, they provided me with effective workarounds.

Overall, I'm quite happy I have the unlimited license for Amelia, and will continue to use it for our clients' websites.

Founder Team
Aleksandar_TMS

Aleksandar_TMS

May 9, 2024

Thank you very much for this great review!

We're delighted to hear that it suits your needs, and that our support agents are there to politely help you with anything you may need!

Please feel free to reach out to us if you have any suggestions, questions, or (God forbid) issues. :)

Best regards!

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Verified purchaser

Member since: Jan 2021Deals bought: 79
4 stars
4 stars
Posted: Jan 18, 2023

Nice but unflexible

Very nice interface and well thought out for most booking cases. Not for events though. What I miss here for example is an option to disable booking for certain events.

Also, what I don't like is not being able to edit the HTML (for example to link employees to buddypress profiles etc) and that data is stored in separate tables in the database and not the wordpress way. Which might be beneficial for performance is setback when using the data otherwise – having to code custom SQL queries and not being compatible with builders etc, and most importantly not being able to connect the data to other custom taxonomies, compability to other plugins etc. If you are looking for an easy, ready made solution and you don't need flexibility in customisation, then go for it. Otherwise don't.

Founder Team
Aleksandar_TMS

Aleksandar_TMS

May 9, 2024

Hi there!

Thank you for the tacos!

Can you please let us know what use case would cover the ability to disable bookings for events? Maybe Amelia can already do that, or we have a workaround we can offer.

We have an integration with BuddyBoss, where you can link employees and customers to BuddyBoss profiles - not sure if that helps!

Your reviews are visible and are checked by our developers, so...

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Verified purchaser

Member since: Mar 2021Deals bought: 36
5 stars
5 stars
Posted: Jan 17, 2023

Great for what it does

I've been using Amelia as an annual license user for a couple of years. I like it enough, and think I'll have enough users, that I just stacked 5 codes for unlimited lifetime.

It has a few quirks, and can be frustrating at times, but if you stick to its main purpose then it's a very very good appointment plugin. There are a few things that I wish it would do differently or better (please export custom booking fields into separate columns when exported to a csv file!) but that's the case with every plugin.

Founder Team
Aleksandar_TMS

Aleksandar_TMS

May 9, 2024

Thank you for your review!

We try to improve the plugin with each update and each passing day.

We're going to pass your suggestion to our development team, but if I'm not mistaken it's already created as a task that they need to complete. There are priorities, though, but I'm sure this is soon to come!

If there's anything we can do to help, please let us know!

Cheers!

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Verified purchaser

Member since: Dec 2016Deals bought: 30
5 stars
5 stars
Posted: Sep 10, 2022

Awesome product & Support

The app does everything it says on the box and more!
Great solution for businesses that seriously want to organise their calendars, events, bookings and staff availability.

Support
A lot of software houses develop apps that work well but lack in support.
Amelia ROCKS when it comes to support and could teach them a BIG lesson when t comes to customer service!

Apart from their detailed easy to follow documentation with step by step videos,
you can rely on them to help and resolve any issue relating to their product.
Fast, accurate and polite service coupled with an awesome app with regular feature updates! GOLDEN TACO

Founder Team
Aleksandar_TMS

Aleksandar_TMS

May 9, 2024

Hey thank you very much for this awesome review!

We're delighted to hear that you're satisfied with the plugin and our support!

We know that there's always room for improvement, but this is a big confidence boost for our support agents, so thank you again for your kind words!

If there's anything we can help you with, please don't hesitate to ask!

Best!

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