Q: Duplicate Records

Is there a feature that will prevent any duplicate records from being created, like for example an existing email address is already added a customer, and then that same email address was used when let's say the same person signed up again using one of my forms? In my current CRM Bigin, I have to upgrade for this and it's not straight forward either. Hope you can answer this thanks!

jmglobioPLUSOct 6, 2024
Founder Team
Oliver_Amwork

Oliver_Amwork

Oct 6, 2024

A: Hi, yes, you can. In the general settings (left menu, bottom icon), there is an option for managing duplicates. You just need to enable it.

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