hi. i tried to add Woocommerce and it will not scan the website and wont know anything about the products of the store (although the URL of the website was added to the knowledge)\u000a\u000aso can this be used at all on Woo (or shopify) besides general customer service bot? how can we make sure it knows to scan the relevant product pages and actually answer relevant product questions?

Yes, it can be used with WooCommerce (and Shopify too) to answer product\u002Drelated questions.\u000a\u000aIf it\u0027s not picking up your product info, please reach out to us at hi@answerly.io with your account email, and we’ll take a look and help you get it working properly.

1. online store? | Answerly

Q: 1. online store?

hi. i tried to add Woocommerce and it will not scan the website and wont know anything about the products of the store (although the URL of the website was added to the knowledge)

so can this be used at all on Woo (or shopify) besides general customer service bot? how can we make sure it knows to scan the relevant product pages and actually answer relevant product questions?

shlomoederyApr 21, 2025

Founder Team

Nevrie_Answerly

May 8, 2025

A: Yes, it can be used with WooCommerce (and Shopify too) to answer product-related questions.

If it's not picking up your product info, please reach out to us at hi@answerly.io with your account email, and we’ll take a look and help you get it working properly.

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