Hi Fatos,

I wanted to let you know that I decided to delete my earlier message. Upon reflection, I felt that the tone of my response could potentially come across as too critical and might not align with the constructive dialogue I’d prefer to maintain.

I value the efforts your team has put into addressing my concerns, and my goal remains to have a positive resolution to the issues I’m experiencing. I appreciate your continued support and understanding.

Thank you for your time.

Best regards