Q: Why does it take so long to respond to emails

Hi Fatos!, please is your company overwhelmed, maybe you need more hands, why does it take so long to respond to mails? Nevrie is human and may not be able to respond to all messages, I have sent about 7 messages and none has been responded to. Your company prides itself with customer support, but i think is gradually loosing it, please do something. I believe in this company, i don't want to see it fail. Happy New Year.

flexxme2015Jan 5, 2025
Founder Team
Fatos_Answerly

Fatos_Answerly

Jan 5, 2025

A: Hi Flex, happy new year to you as well!

I apologize for the slow response. It is likely a combination of holidays + weekend. I have put a note on our support software so that your ticket is prioritized tomorrow first thing!

Cheers

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Posted: Jan 5, 2025

Alright thanks a lot, check for the email creationmustgrow@gmail.com that is the mail i am using to send you mail. Please i beg you, it is very urgent. Thanks

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