Name: Fantastic product, easy to use, excellent support
Item: Answerly
Rating: 5
Author: barefootmedicine

Group

Software

Customer experience

Sub category

Customer support

Product tag

Chatbot

Best for

Marketing agencies

SaaS

Alternative to

Help Scout

Intercom

Zendesk

Integrations

Google Docs

Google Sheets

Notion

OpenAI

Operating system

Browser-based

Features

GDPR-compliant

CNAME

Allows Existing Accounts

All widget settings and assistant customization

If Plan name changes, deal will be mapped to the new Plan name with all accompanying updates

No codes, no stacking—just choose the plan that’s right for you

You must activate your license within 60 days of purchase

Ability to upgrade between 5 license tiers while the deal is available

Ability to downgrade between 5 license tiers within 60 days of purchase

Previous AppSumo customers will be grandfathered into any new features and feature limits

Previous AppSumo Answerly customers who purchased Answerly can upgrade their license to increase their feature limits

An open API key is required to used Answerly

Google Business Profile

Help Center Page

YouTube Tutorials

Answerly AI Support

A message from Answerly

Founder & CEO

Company and Product FAQs

Features Updates (August 2023)

New updates

<h4 class=""><b>Answerly is an AI chatbot that learns your entire business and generates dynamic, human-like replies to customers 24/7.</b></h4>

<p><div class="story-inline-video"><iframe id="answerly-vid" width="560" height="315" src="https://www.youtube.com/embed/9sn_ajRRarA?rel=0" title="YouTube video player" frameborder="0" allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share" allowfullscreen></iframe></div></p>


<p>Answerly lets you <b>train your AI chatbot with different data sources</b> to create a subject expert that can respond to any customer support query.</p>

<p>You’ll be able to<b> import online data from your website and knowledge base</b> to train it on your business’ specific information.</p>

<p>This feature also lets you<b> import unpublished data from Google Docs or PDFs</b>&nbsp;so you can train your chatbot for internal use.</p>


<p>
        <div
          class="story-img-container open-carousel-modal-on-click"
          data-story-image-id="answerly-1-copy-1"
        >
            
        <img
          class="story-inline-image z-depth-2"
          src="https://appsumo2-cdn.appsumo.com/media/stories/images/answerly-1_uuid_95405c3e-4a43-42f4-8f86-3d43dc0bd5a2.png?optimizer=gif"
          alt="Chatbot training"
          srcset="https://appsumo2-cdn.appsumo.com/media/stories/images/answerly-1_uuid_95405c3e-4a43-42f4-8f86-3d43dc0bd5a2.png?width=495&optimizer=gif 450w, https://appsumo2-cdn.appsumo.com/media/stories/images/answerly-1_uuid_95405c3e-4a43-42f4-8f86-3d43dc0bd5a2.png?width=654&optimizer=gif 595w, https://appsumo2-cdn.appsumo.com/media/stories/images/answerly-1_uuid_95405c3e-4a43-42f4-8f86-3d43dc0bd5a2.png?width=935&optimizer=gif 850w"
          sizes="(min-width: 950px) 1045px, 100vw"
          width="850" height="500"
          loading="lazy"
        />
    
            <svg
              aria-hidden="true"
              focusable="false"
              data-prefix="fas"
              data-icon="search-plus"
              role="img"
              xmlns="http://www.w3.org/2000/svg"
              viewBox="0 0 512 512"
              class="hover-mag-glass svg-inline--fa fa-search-plus fa-w-16"
            >
                <path
                  fill="currentColor""
                  d="M304 192v32c0 6.6-5.4 12-12 12h-56v56c0 6.6-5.4 12-12 12h-32c-6.6                   0-12-5.4-12-12v-56h-56c-6.6 0-12-5.4-12-12v-32c0-6.6 5.4-12 12-12h56v-56c0-6.6 5.4-12                   12-12h32c6.6 0 12 5.4 12 12v56h56c6.6 0 12 5.4 12 12zm201 284.7L476.7 505c-9.4 9.4-24.6                   9.4-33.9 0L343 405.3c-4.5-4.5-7-10.6-7-17V372c-35.3 27.6-79.7 44-128 44C93.1 416 0 322.9 0                   208S93.1 0 208 0s208 93.1 208 208c0 48.3-16.4 92.7-44 128h16.3c6.4 0 12.5 2.5 17 7l99.7                   99.7c9.3 9.4 9.3 24.6 0 34zM344 208c0-75.2-60.8-136-136-136S72 132.8 72 208s60.8 136 136 136                   136-60.8 136-136z"
                />
           </svg>
        </div>
    </p>



<h5 class="" style="text-align: center; "><i>Turn your AI chatbot into a subject expert in a few clicks!</i></h5><p>Answerly makes it easy to<b> </b>update your AI chatbot’s knowledge<b> </b>with snippets of information that aren’t reflected on your website or documents.</p> 

<p>That means you can <b>notify your chatbot about scheduled downtime </b>or other issues to keep site visitors in the loop.</p> 

<p>Plus, you can<b> upload screenshots of settings and features </b>with a short description, giving your chatbot visual aids to share with customers.</p> 


<p>
        <div
          class="story-img-container open-carousel-modal-on-click"
          data-story-image-id="answerly-2-copy-1"
        >
            
        <img
          class="story-inline-image z-depth-2"
          src="https://appsumo2-cdn.appsumo.com/media/stories/images/answerly-2_uuid_8b17e11f-c4d5-411a-9774-b34629ea785e.png?optimizer=gif"
          alt="Summaries"
          srcset="https://appsumo2-cdn.appsumo.com/media/stories/images/answerly-2_uuid_8b17e11f-c4d5-411a-9774-b34629ea785e.png?width=495&optimizer=gif 450w, https://appsumo2-cdn.appsumo.com/media/stories/images/answerly-2_uuid_8b17e11f-c4d5-411a-9774-b34629ea785e.png?width=654&optimizer=gif 595w, https://appsumo2-cdn.appsumo.com/media/stories/images/answerly-2_uuid_8b17e11f-c4d5-411a-9774-b34629ea785e.png?width=935&optimizer=gif 850w"
          sizes="(min-width: 950px) 1045px, 100vw"
          width="850" height="500"
          loading="lazy"
        />
    
            <svg
              aria-hidden="true"
              focusable="false"
              data-prefix="fas"
              data-icon="search-plus"
              role="img"
              xmlns="http://www.w3.org/2000/svg"
              viewBox="0 0 512 512"
              class="hover-mag-glass svg-inline--fa fa-search-plus fa-w-16"
            >
                <path
                  fill="currentColor""
                  d="M304 192v32c0 6.6-5.4 12-12 12h-56v56c0 6.6-5.4 12-12 12h-32c-6.6                   0-12-5.4-12-12v-56h-56c-6.6 0-12-5.4-12-12v-32c0-6.6 5.4-12 12-12h56v-56c0-6.6 5.4-12                   12-12h32c6.6 0 12 5.4 12 12v56h56c6.6 0 12 5.4 12 12zm201 284.7L476.7 505c-9.4 9.4-24.6                   9.4-33.9 0L343 405.3c-4.5-4.5-7-10.6-7-17V372c-35.3 27.6-79.7 44-128 44C93.1 416 0 322.9 0                   208S93.1 0 208 0s208 93.1 208 208c0 48.3-16.4 92.7-44 128h16.3c6.4 0 12.5 2.5 17 7l99.7                   99.7c9.3 9.4 9.3 24.6 0 34zM344 208c0-75.2-60.8-136-136-136S72 132.8 72 208s60.8 136 136 136                   136-60.8 136-136z"
                />
           </svg>
        </div>
    </p>



<h5 class="" style="text-align: center; "><i>Keep your chatbot informed of any changes so it can whip up unique support queries.</i></h5><p>Answerly is also packed with tons of customization options that let you easily change the look and feel of your AI chatbot.</p>

<p>Now you’ll be able to <b>add your logo and colors to the widget</b> to help it blend in with the rest of your website.</p>

<p>And you can <b>set the tone or personality of your AI chatbot</b>, ranging from humorous to serious, to create a better customer experience.</p>

<p>
        <div
          class="story-img-container open-carousel-modal-on-click"
          data-story-image-id="answerly-3-copy-1"
        >
            
        <img
          class="story-inline-image z-depth-2"
          src="https://appsumo2-cdn.appsumo.com/media/stories/images/answerly-3_uuid_16f9827b-0ca0-411b-992d-c0ab754f4537.png?optimizer=gif"
          alt="Customization"
          srcset="https://appsumo2-cdn.appsumo.com/media/stories/images/answerly-3_uuid_16f9827b-0ca0-411b-992d-c0ab754f4537.png?width=495&optimizer=gif 450w, https://appsumo2-cdn.appsumo.com/media/stories/images/answerly-3_uuid_16f9827b-0ca0-411b-992d-c0ab754f4537.png?width=654&optimizer=gif 595w, https://appsumo2-cdn.appsumo.com/media/stories/images/answerly-3_uuid_16f9827b-0ca0-411b-992d-c0ab754f4537.png?width=935&optimizer=gif 850w"
          sizes="(min-width: 950px) 1045px, 100vw"
          width="850" height="500"
          loading="lazy"
        />
    
            <svg
              aria-hidden="true"
              focusable="false"
              data-prefix="fas"
              data-icon="search-plus"
              role="img"
              xmlns="http://www.w3.org/2000/svg"
              viewBox="0 0 512 512"
              class="hover-mag-glass svg-inline--fa fa-search-plus fa-w-16"
            >
                <path
                  fill="currentColor""
                  d="M304 192v32c0 6.6-5.4 12-12 12h-56v56c0 6.6-5.4 12-12 12h-32c-6.6                   0-12-5.4-12-12v-56h-56c-6.6 0-12-5.4-12-12v-32c0-6.6 5.4-12 12-12h56v-56c0-6.6 5.4-12                   12-12h32c6.6 0 12 5.4 12 12v56h56c6.6 0 12 5.4 12 12zm201 284.7L476.7 505c-9.4 9.4-24.6                   9.4-33.9 0L343 405.3c-4.5-4.5-7-10.6-7-17V372c-35.3 27.6-79.7 44-128 44C93.1 416 0 322.9 0                   208S93.1 0 208 0s208 93.1 208 208c0 48.3-16.4 92.7-44 128h16.3c6.4 0 12.5 2.5 17 7l99.7                   99.7c9.3 9.4 9.3 24.6 0 34zM344 208c0-75.2-60.8-136-136-136S72 132.8 72 208s60.8 136 136 136                   136-60.8 136-136z"
                />
           </svg>
        </div>
    </p>



<h5 class="" style="text-align: center; "><i>Tweak the look and feel of your chatbot to fit your website’s aesthetic.</i></h5><p>Best of all, Answerly can <b>analyze and identify gaps in your information</b> to point out customer support questions it can’t answer yet.</p>

<p>You can<b> quickly fill in these gaps with short answers </b>right inside your dashboard, so you don’t have to go through the hassle of updating source docs.</p>

<p>Since you’ll be able to implement a chatbot that can literally answer any query, you can finally streamline your customer support grind.</p>


<p>
        <div
          class="story-img-container open-carousel-modal-on-click"
          data-story-image-id="answerly-4-copy-1"
        >
            
        <img
          class="story-inline-image z-depth-2"
          src="https://appsumo2-cdn.appsumo.com/media/stories/images/answerly-4_uuid_5f08645f-57f6-407d-bf96-0fd7dc2d58f4.png?optimizer=gif"
          alt="Knowledge gaps"
          srcset="https://appsumo2-cdn.appsumo.com/media/stories/images/answerly-4_uuid_5f08645f-57f6-407d-bf96-0fd7dc2d58f4.png?width=495&optimizer=gif 450w, https://appsumo2-cdn.appsumo.com/media/stories/images/answerly-4_uuid_5f08645f-57f6-407d-bf96-0fd7dc2d58f4.png?width=654&optimizer=gif 595w, https://appsumo2-cdn.appsumo.com/media/stories/images/answerly-4_uuid_5f08645f-57f6-407d-bf96-0fd7dc2d58f4.png?width=935&optimizer=gif 850w"
          sizes="(min-width: 950px) 1045px, 100vw"
          width="850" height="500"
          loading="lazy"
        />
    
            <svg
              aria-hidden="true"
              focusable="false"
              data-prefix="fas"
              data-icon="search-plus"
              role="img"
              xmlns="http://www.w3.org/2000/svg"
              viewBox="0 0 512 512"
              class="hover-mag-glass svg-inline--fa fa-search-plus fa-w-16"
            >
                <path
                  fill="currentColor""
                  d="M304 192v32c0 6.6-5.4 12-12 12h-56v56c0 6.6-5.4 12-12 12h-32c-6.6                   0-12-5.4-12-12v-56h-56c-6.6 0-12-5.4-12-12v-32c0-6.6 5.4-12 12-12h56v-56c0-6.6 5.4-12                   12-12h32c6.6 0 12 5.4 12 12v56h56c6.6 0 12 5.4 12 12zm201 284.7L476.7 505c-9.4 9.4-24.6                   9.4-33.9 0L343 405.3c-4.5-4.5-7-10.6-7-17V372c-35.3 27.6-79.7 44-128 44C93.1 416 0 322.9 0                   208S93.1 0 208 0s208 93.1 208 208c0 48.3-16.4 92.7-44 128h16.3c6.4 0 12.5 2.5 17 7l99.7                   99.7c9.3 9.4 9.3 24.6 0 34zM344 208c0-75.2-60.8-136-136-136S72 132.8 72 208s60.8 136 136 136                   136-60.8 136-136z"
                />
           </svg>
        </div>
    </p>



<h5 class="" style="text-align: center; "><i>Find any gaps in your knowledge base and provide short answers to create an all-knowing chatbot.</i></h5><p>Contrary to popular opinion, having a know-it-all on your team would be a huge lifesaver.  
(<i>“Ooh, I know the answer! I’m raising my hand! Call on me!”</i>)</p> 

<p>That’s why Answerly lets you train your AI chatbot, update it with important info on the fly, and identify knowledge gaps for excellent customer service 24/7.</p>

<p>Give your customers the right answers.</p>

<p><b>Get lifetime access to Answerly today!</b></p>

Use this AI-powered live chat widget to analyze your business and provide instant customer support 24/7

<h4 class=""><b>Answerly is an AI chatbot that learns your entire business and generates dynamic, human-like replies to customers 24/7.</b></h4>

<p><div class="story-inline-video"><iframe
  id="answerly-vid-copy-1"
  width="560"
  height="315"
  src="https://www.youtube.com/embed/9sn_ajRRarA?rel=0"
  srcdoc="<style>*{padding:0;margin:0;overflow:hidden}html,body{height:100%}img,span{position:absolute;width:100%;top:0;bottom:0;margin:auto}span{height:1.5em;text-align:center;font:48px/1.5 sans-serif;color:white;text-shadow:0 0 0.5em black}</style><a href=https://www.youtube.com/embed/9sn_ajRRarA?rel=0&autoplay=1 onclick=&quot;window.parent.postMessage('embed_slug:answerly-vid-copy-1','*')&quot;><img src=https://img.youtube.com/vi/9sn_ajRRarA/hqdefault.jpg ><span>▶</span></a>"
  frameborder="0"
  allow="accelerometer; autoplay; encrypted-media; gyroscope; picture-in-picture"
  allowfullscreen
  loadonscroll
></iframe></div></p>


<p>Answerly lets you <b>train your AI chatbot with different data sources</b> to create a subject expert that can respond to any customer support query.</p>

<p>You’ll be able to<b> import online data from your website and knowledge base</b> to train it on your business’ specific information.</p>

<p>This feature also lets you<b> import unpublished data from Google Docs or PDFs</b>&nbsp;so you can train your chatbot for internal use.</p>


<p>
        <img
          class="story-inline-image z-depth-2"
          src="https://appsumo2-cdn.appsumo.com/media/stories/images/answerly-1_uuid_95405c3e-4a43-42f4-8f86-3d43dc0bd5a2.png?optimizer=gif"
          alt="Chatbot training"
          srcset="https://appsumo2-cdn.appsumo.com/media/stories/images/answerly-1_uuid_95405c3e-4a43-42f4-8f86-3d43dc0bd5a2.png?width=495&optimizer=gif 450w, https://appsumo2-cdn.appsumo.com/media/stories/images/answerly-1_uuid_95405c3e-4a43-42f4-8f86-3d43dc0bd5a2.png?width=654&optimizer=gif 595w, https://appsumo2-cdn.appsumo.com/media/stories/images/answerly-1_uuid_95405c3e-4a43-42f4-8f86-3d43dc0bd5a2.png?width=935&optimizer=gif 850w"
          sizes="(min-width: 950px) 1045px, 100vw"
          width="850" height="500"
          loading="lazy"
        />
    </p>



<h5 class="" style="text-align: center; "><i>Turn your AI chatbot into a subject expert in a few clicks!</i></h5><p>Answerly makes it easy to<b> </b>update your AI chatbot’s knowledge<b> </b>with snippets of information that aren’t reflected on your website or documents.</p> 

<p>That means you can <b>notify your chatbot about scheduled downtime </b>or other issues to keep site visitors in the loop.</p> 

<p>Plus, you can<b> upload screenshots of settings and features </b>with a short description, giving your chatbot visual aids to share with customers.</p> 


<p>
        <img
          class="story-inline-image z-depth-2"
          src="https://appsumo2-cdn.appsumo.com/media/stories/images/answerly-2_uuid_8b17e11f-c4d5-411a-9774-b34629ea785e.png?optimizer=gif"
          alt="Summaries"
          srcset="https://appsumo2-cdn.appsumo.com/media/stories/images/answerly-2_uuid_8b17e11f-c4d5-411a-9774-b34629ea785e.png?width=495&optimizer=gif 450w, https://appsumo2-cdn.appsumo.com/media/stories/images/answerly-2_uuid_8b17e11f-c4d5-411a-9774-b34629ea785e.png?width=654&optimizer=gif 595w, https://appsumo2-cdn.appsumo.com/media/stories/images/answerly-2_uuid_8b17e11f-c4d5-411a-9774-b34629ea785e.png?width=935&optimizer=gif 850w"
          sizes="(min-width: 950px) 1045px, 100vw"
          width="850" height="500"
          loading="lazy"
        />
    </p>



<h5 class="" style="text-align: center; "><i>Keep your chatbot informed of any changes so it can whip up unique support queries.</i></h5><p>Answerly is also packed with tons of customization options that let you easily change the look and feel of your AI chatbot.</p>

<p>Now you’ll be able to <b>add your logo and colors to the widget</b> to help it blend in with the rest of your website.</p>

<p>And you can <b>set the tone or personality of your AI chatbot</b>, ranging from humorous to serious, to create a better customer experience.</p>

<p>
        <img
          class="story-inline-image z-depth-2"
          src="https://appsumo2-cdn.appsumo.com/media/stories/images/answerly-3_uuid_16f9827b-0ca0-411b-992d-c0ab754f4537.png?optimizer=gif"
          alt="Customization"
          srcset="https://appsumo2-cdn.appsumo.com/media/stories/images/answerly-3_uuid_16f9827b-0ca0-411b-992d-c0ab754f4537.png?width=495&optimizer=gif 450w, https://appsumo2-cdn.appsumo.com/media/stories/images/answerly-3_uuid_16f9827b-0ca0-411b-992d-c0ab754f4537.png?width=654&optimizer=gif 595w, https://appsumo2-cdn.appsumo.com/media/stories/images/answerly-3_uuid_16f9827b-0ca0-411b-992d-c0ab754f4537.png?width=935&optimizer=gif 850w"
          sizes="(min-width: 950px) 1045px, 100vw"
          width="850" height="500"
          loading="lazy"
        />
    </p>



<h5 class="" style="text-align: center; "><i>Tweak the look and feel of your chatbot to fit your website’s aesthetic.</i></h5><p>Best of all, Answerly can <b>analyze and identify gaps in your information</b> to point out customer support questions it can’t answer yet.</p>

<p>You can<b> quickly fill in these gaps with short answers </b>right inside your dashboard, so you don’t have to go through the hassle of updating source docs.</p>

<p>Since you’ll be able to implement a chatbot that can literally answer any query, you can finally streamline your customer support grind.</p>


<p>
        <img
          class="story-inline-image z-depth-2"
          src="https://appsumo2-cdn.appsumo.com/media/stories/images/answerly-4_uuid_5f08645f-57f6-407d-bf96-0fd7dc2d58f4.png?optimizer=gif"
          alt="Knowledge gaps"
          srcset="https://appsumo2-cdn.appsumo.com/media/stories/images/answerly-4_uuid_5f08645f-57f6-407d-bf96-0fd7dc2d58f4.png?width=495&optimizer=gif 450w, https://appsumo2-cdn.appsumo.com/media/stories/images/answerly-4_uuid_5f08645f-57f6-407d-bf96-0fd7dc2d58f4.png?width=654&optimizer=gif 595w, https://appsumo2-cdn.appsumo.com/media/stories/images/answerly-4_uuid_5f08645f-57f6-407d-bf96-0fd7dc2d58f4.png?width=935&optimizer=gif 850w"
          sizes="(min-width: 950px) 1045px, 100vw"
          width="850" height="500"
          loading="lazy"
        />
    </p>



<h5 class="" style="text-align: center; "><i>Find any gaps in your knowledge base and provide short answers to create an all-knowing chatbot.</i></h5><p>Contrary to popular opinion, having a know-it-all on your team would be a huge lifesaver.  
(<i>“Ooh, I know the answer! I’m raising my hand! Call on me!”</i>)</p> 

<p>That’s why Answerly lets you train your AI chatbot, update it with important info on the fly, and identify knowledge gaps for excellent customer service 24/7.</p>

<p>Give your customers the right answers.</p>

<p><b>Get lifetime access to Answerly today!</b></p>

AI-powered customer support

Glad I bought Tier 5

Great product! And loving the White Labelling

Great product

Fantastic product, easy to use, excellent support

A good tool to have in a website

Answerly

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Answerly Review, Demo + Tutorial I Train your AI chatbot with pictures, links, & product emergencies

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