I have tried many chatbots for my website, but for one reason or another, I always let them pass. Some were not built well, and others, although well built, got me stuck at one point: The RAG mechanism was not well optimized, and it cost a lot in tokens for each conversation, so in the long term it became unsustainable and I had to refund those deals.

It was a sigh of relief to find Answerly. Their approach to RAG, as explained in their changelog, was a breath of fresh air. I tried it on their free plan, and the token cost dropped to less than one‑tenth of the other well‑built chatbot I had purchased but refunded a few months ago. Besides that, it scored well for me on almost every parameter. A few minor improvements would be nice, but they are not deal‑breakers, and the core of the platform is solid.

I approached it with trepidation initially because of my bad experiences with earlier chatbot softwares. Eventually, the platform was so good that I was convinced to purchase tier 3. I hope they keep updating themselves in the ever‑changing AI space, and I see no reason why this platform—or their other softwares—won’t become runaway successes.