Promising Potential, Awaiting Full Experience :)
I recently upgraded to the top-tier plan & got attracted by its robust features and potential. The platform itself is outstanding and could definitely earn a five-star rating with some tweaks.
However, I've encountered some issues, such as not receiving OTPs, which has prevented me from exploring the full capabilities of my plan & get insdie the community help., looking fwd to engage more with the community for a complete experience and would appreciate any guidance on how to resolve these access issues :)
With more responsive customer support and resolution of these minor bugs, I'm confident this platform deservesmore tacos here. For now, I'd rate it at 3.5 stars, optimistic about improvements that will fully harness its potential.
Nevrie_Answerly
Sep 6, 2024Hi JUUAN,
Thank you for your honest feedback and for choosing our top-tier plan! We’re thrilled to hear you see the potential in our platform.
I’m really sorry to hear about the issues with receiving OTPs and accessing the community. That’s certainly not the experience we want for you. We’re actively working on improving our support and addressing bugs to make things smoother.
If you could reach out to our support team directly or provide us with more details about the OTP issue, we’ll make it a priority to resolve it. Your feedback is valuable, and we’re committed to making sure you get the most out of your experience.
Thank you for your patience and optimism. We’re excited to have you on board and look forward to delivering the improvements you’re hoping for!
Best regards,
Nevrie