Why I decided to redeem my Answerly app
My experience with the Answerly support team, particularly in resolving issues with the Appsumo featured app, has been the worst I have ever had.
Trying to set up the app with the support team was a nightmare and never worked as described.
Worst, I delegated admin control to my Cloudflare account to set DNS. They disabled the cache feature without telling me. I ran my website during the day without caching!
I have bought many apps on Appsumo for years, and I normally purchase products that are not 100% ready. However, this was always compensated by a great support team.
This was definitively not the case with the Answerly team.
I took the higher plan...Thanks to Apssumo 60 day's refund feature I was able to get back my money.
Run away from them.
Nevrie_Answerly
Sep 6, 2024Hi there,
I’m really sorry to hear about the challenges you faced with our support and the setup process. We’re committed to improving our service and addressing issues like these. Your feedback is crucial to us, and we’re working on enhancements to prevent such problems in the future. If you’d like to discuss this further or need any additional support, please reach out directly.
Thank you for your feedback and patience.
Best,
Nevrie