4.7
Taco ratings
Customers appreciate AnyChat, praising its seamless integration with WhatsApp, Messenger, and Instagram, its powerful AI capabilities, and extensive customization options. There are some minor issues like occasional bugs and a need for improved documentation, but these are manageable. Weighing the positive feedback against the occasional concerns, AnyChat maintains a strong rating of 4.7 from 152 reviews. It's a solid choice for those in need of an all-in-one customer support tool, and with a 60-day money-back guarantee, it's definitely worth giving it a try!
AI-powered summary of customer reviews
Verified purchaser
Can't get a response from Support
Trying to configure O365 Mail settings but there is a bug with the software. I've left 2 tickets with support but haven't received a response. Not sure anyone works at this company.
Andrew_AnyChat
Sep 29, 2026Hello,
Sorry for the delay. Our spam filter marked your email as suspicious for some reason, which is why we didn’t see your support request.
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Verified purchaser
Excellent Founder & Work Ethic
If you are a Techy, a Developer or Business owner This is for you.
Andrey is an Amazing Person, and AnyChat is an Amazing Product. This would be one of the Best Deals you hit 🎯 on Appsumo; steadily built with No 'Money Grab' Schemes.
Our Experience
From Day 1 of our AnyChat Purchase, we quickly saw the potential in it; been feature Rich, and functional, it has been an exceptional product. As a No Code entity, we quickly ran into some snags and reached out to Andrey. His Response was quick, warm, understanding and helpful. Andrey Never made us feel unwelcome. He never gave us the cold shoulder. He Never ignored our messages. He never dismissed our concerns. Rather He went all out to communicate with Brevea, seeking ways to make things work for us.
Excited, we got more Tiers from Andrey, but unfortunately our lack of Code Experience frustrated every effort to make it work. AnyChat is an indepth product, with many layers that require technical setup for it to work fully, especially at the Agency level, yet Andrey Never gave up on us. He kept making efforts, and assisting. Unfortunately our system wasn't working with the AnyChat framework, especially in the area of setting up manual controls to user plan access. Eventually we had to sadly ask for a Refund, and Gues What, WITHOUT Questions Asked. Andrey Processed our Full Refund.
⭐ ANDREY IF YOU ARE READING THIS, WE WANT YOU TO KNOW, YOU ARE AN AMAZING PERSON 🤩🤩🤩🤩🤩🤩, and We are Grateful for it. 5 TACOS 🌮 Does Not Do You Justice At All, so we gave you 6 Huge Smiley Stars. We wish you All the Best and pray Good Speed to your Work!
Your Work Ethic is Exceptional and we are thankful to have worked with you closely. Please Know, that we were truly reluctant to Refund, but we eventually had to, and if you create a different product in future, feel free to mail us. We sure would love to work with you again 🤩
VERDICT
IF you have some advanced Technical Skills or have some coding background, then ANYCHAT IS FOR YOU. DON'T HESITATE to BUY IT. IT HAS EVERYTHING YOU MAY WANT IN A TAWK.TO + MANYCHAT ALTERNATIVE; AND GUESS WHAT, ANDREY IS NOT STOPPING THERE. HE IS PROCEEDING TO ADD MORE HELPFUL FEATURES TO MAKE ANYCHAT EVEN MORE AMAZING.
With AnyChat, you WON'T Have to worry about a Bad Product, or an insensitive support . Rather, Andrey is constantly working to help you succeed.
ANDREY, Keep Up the Good Work 👍 NON Of it went unseen.
Andrew_AnyChat
Sep 23, 2026Thank you for your detailed review and kind words!
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Verified purchaser
Powerful platform with huge potential — Comment-to-DM would make it even better ⭐⭐⭐⭐⭐
AnyChat is a seriously powerful platform. I love how much you can do with AI, automation, workflows, CRM, integrations, and multiple communication channels all in one place. It has a lot of potential and feels like a platform you can actually build a complete customer communication system around.
One feature I really hope the team adds is Comment-to-DM for Facebook and Instagram.
For businesses, it would be amazing if AnyChat could detect a comment on a Facebook or Instagram post/Reel, automatically reply to the public comment, and then send the customer a private DM and continue the conversation with AI.
For example: customer comments “Price?” → AnyChat replies publicly → then sends a private DM → AI continues the conversation.
Comment-to-DM would be a huge addition, especially for businesses that rely heavily on Facebook and Instagram comments to generate leads.
Overall, I’m very happy with AnyChat and excited to see it evolve. The platform is already very powerful, and adding Facebook & Instagram Comment-to-DM would make it even more valuable. 🚀
Andrew_AnyChat
Sep 14, 2026Hello,
Thank you for the detailed review! Comment-to-DM automation has been available since today’s update (1.8.56). You can now start the chatflow with the "New comment" event.
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Verified purchaser
Terrible customer service
My team have been trying to get AnyChat to work for about a month now. When they add meta and then I mark some details, it fails at the last moment. Customer support does not reply. Will be refunding. Not sure where all the positive reviews come from?
Andrew_AnyChat
Sep 4, 2026We’re sorry to hear about your experience. It seems we may have missed your support request, and we sincerely apologize. Please contact us directly through one of the support channels listed on our homepage so we can investigate the Meta connection issue and help resolve it quickly.
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Verified purchaser
Solid functionality, but getting lost in the interface. UI is an issue!
I can definitely say that the product is great in terms of functionality — everything works like a charm. I get notifications on my phone, and overall, everything works really well.
The biggest problem for me right now is the interface. It feels quite confusing, and I often find myself lost trying to figure out how to set up the main things in the widget and configure everything properly.
I think the UI is currently the biggest area for improvement. I’d definitely give the product four tacos 🌮🌮🌮🌮, and I’d love to see improvements here. Looking forward to future updates and seeing what’s on the roadmap for the UI!
Andrew_AnyChat
Aug 28, 2026Thank you for the review. We will improve the UI.
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