Is there any support, tutorial or help? | Apphive | AppSumo

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giampiero.loretucci

Feb 14, 2023

Q: Is there any support, tutorial or help?

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Hi Apphive team, I purchased the Lifetime Tier 3 license through AppSumo in 2023. I recently logged into my account and noticed that it has been downgraded to a Free plan, despite having a lifetime Pro license. I already reached out to your team via live chat and WhatsApp on June 11, but I have not received any response at all. This situation is very concerning, and I would appreciate immediate assistance to restore my Tier 3 Pro access as promised in the AppSumo deal. Please advise on the next steps to resolve this issue. Thank you.
Why do you block the translation of the application through the browser? You are probably the first company here that does this.
What's the secret combination? I purchased tier 3, redeemed my code, yet have never been able to build an app (except the free version), nor been allowed on webinars nor had questions to support answered as to why I can't access the plan I paid for. One person in the AppHive Editor Community says there's a special combination that involves receiving an SMS message on your phone before this tier 3 plan is useable. But that's weird too. Then I thought, maybe it's a secret handshake? I'm guessing there is no real combination, anyone want to bet?
I wanted to get tier 3. This deal was supposed to be available until noon Feb 1st. Its 2 am an the deal just dissapeared? What happened?

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