agaik86agaik86
agaik86
May 12, 2021

Q: Before I buy it, I wanted to test it, but I am not able to connect the website with the app.

I installed the plugin and activated it, but it does not work "Plugin is not installed on your website." - while its installed and activated!

Founder Team
Sheen_AppMySite

Sheen_AppMySite

Jun 27, 2024

A: Hi there,

Thanks for reaching out.

We understand you are facing trouble connecting your website and app.
This error generally happens when a plugin on your website is blocking access to AppMySite. In case you are currently using a security plugin on your website, we recommend you whitelist AppMySite. Doing this should resolve your connectivity issue.

If you continue facing the same issue, reach out to us directly through our contact page:
https://appmysite.com/contact-us

Feel free to reach out for more questions. If you like AppMySite, do leave us a review.

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