Q: Every time I try to upload the splash screen (https://app.

appmysite.com/app/appearance/splash-screen), it's throwing up an error: Image dimension should be more than 1500 * 2688px. I tried several aspect ratios. It would be useful if you can tell me the aspect ratio.

Also, I want to hide the URL on the top. How to do that? I dont want my app users to find out its actually my website which was converted into app. Dont want to give them that impression.

chandrilPLUSJun 20, 2023
Founder Team
Sheen_AppMySite

Sheen_AppMySite

Jun 27, 2024

A: Hi there,

Regarding the splash screen error: please get in touch with our support team for guidance on this. You can raise a support ticket here: https://app.appmysite.com/email-support

On hiding the URL bar: You can find an option in the Web View settings panel. Navigate to Settings > Webview in your app dashboard. You should be able to see an option to hide the domain.

In case you need any technical support in the future, you can contact our support team. They can help you with any questions you have about using AppMySite.

We hope this answers your question. Feel free to reach out if you have any more queries.

Share
Helpful?
Log in to join the conversation
Related questions
View product details