Q: The add on went from $10/annually to $108/annually????

Why did I pay $10 annual fee last year to upload my app to store and now you all decided to change your price to 10/monthly??? Seriously, the promise was to simply create and get the app on the app store. When I purchased this, there are all these add-ons. Fine! However, they were low in price BUT now I am expected to pay $108/annually per ADD ON???????????????? You guys have lost your minds and I do not expect this business to last any longer. You have scammed us to get money and now you have changed the price and not delivering on the promise!

b194d181d9184ee49b37f5f3ef9915d3Edited Dec 8, 2024
Founder Team
Sheen_AppMySite

Sheen_AppMySite

Dec 9, 2024

A: Hi there,

Thank you for reaching out and sharing your concerns regarding the recent price adjustment.

We’d like to clarify that until now, we had not made any changes to our pricing for the past five years. During this time, we have continuously invested in:

- Constant Innovations: Introducing new features and updates to improve the platform’s functionality and performance.
- Enhanced Features: Adding capabilities to ensure our product remains cutting-edge and delivers value to our users.
- Consistent Support: Providing reliable customer support to help you get the most out of your subscription.
- Upstream Costs: Absorbing increasing charges from upstream providers without passing them on to our customers until now.

This price adjustment was necessary to continue offering a high-quality platform while maintaining and expanding the features and support you rely on.

If your renewal is scheduled for this month, you will be charged the price you’re already on ($10/yr). However, if your renewal occurs next month, you will be charged based on the new pricing.

Please keep in mind that these add-ons essentially provide extended features and functionality for your app. Not all add-ons are essential for the essential functioning of your app. We understand you paid for the 1-click publish add-on last year to submit your app to the App Store, but alternatively, you can submit the app to the Apple App Store without the add-on as well. We have extensive documentation on how to submit your iOS app to the Apple App Store - https://support.appmysite.com/app/upload/ios/prepare-for-ios-submission

We understand that changes in pricing can be challenging, and we truly appreciate your understanding and continued trust in our services. If you have any further questions or need assistance, please don’t hesitate to reach out.

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I just read the reviews and there are so many people experiencing the bait and switch. This is terrible! Sheen, at some point it is YOU not us.

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