Q: Tier 5 Retcon?
I got an email about being downgraded in service and I also see that Tier 5, once the highest at the time of my purchase on 31 May 2021, is now mid-tier. To regain white-label I will need to spend "Upgrade to tier 6 for $675". 😣
There is no longer a "pro" tier and the two corresponding plans are both $799/mo (Unlimited Workspace or Agency White-Label).
Former Plan Details:
Collaborate
Ready to publish app
Mobile platforms (Android + IOS)
Distribution license (Android + IOS)
Web platforms (woo-commerce + word-press) Personalized app design
Real-time sync with website
Real-time simulation
Dynamic app menu
Payment gateway support
Social media integration
Unlimited app revisions
Unlimited websites
Unlimited users
White label
Multi-lingual
Multi-site
Did we just get retconned?
Cheers!
Sheen_AppMySite
Apr 7, 2025A: Hi there,
Thank you for reaching out.
We’d like to assure you that all the features promised in Tier 5 still remain within your license. When you bought the license in 2021, the Agency white-label product did not exist. The ‘White-label’ mentioned in your list refers to white-labeled mobile apps, which continue to be part of our Tier 5 offering.
We introduced new tiers (6 to 10) after launching the Agency white-label product. We’re not sure about the message you received, but you do not need to upgrade to ‘regain’ white label. White-labeled apps were always a part of your Tier 5 license and will continue to be. If you’d like to white-label the app-building portal, you’d need to upgrade to Tier 6.
We hope this clears things up. Please feel free to reach out for more questions.
greschPLUS+1, same question here.
103728664683632161523+1, same question here.