Verified purchaser
Bad Support
If you used your work email to sign up for the app and now your company is no longer around, they won't be able to help you switch to a personal email. In my situation, I closed my business a few months ago and totally forgot to switch my email back to a personal one. I reached out to them for assistance in changing the email, but they informed me that it's not possible to make the switch, even though I showed them the invoice from Appsumo.
- About the app: It's all extra stuff - Don't waste your money on it
Sakshi_AppMySite
Jul 14, 2026Hi there,
Thank you for taking the time to share your feedback. We're sorry to hear about your experience.
The security of our customers' accounts is extremely important to us. When a request is made to change the email address associated with an account, we follow a verification process to ensure the request is being made by the legitimate account owner. This is designed to protect our customers from unauthorized access.
Customers can also update their account email themselves directly from their account settings without needing to contact our support team.
We're sorry that your circumstances made this process more difficult, but these safeguards are in place solely to help keep customer accounts secure.
Regarding your comments about the product, the AppSumo deal includes everything listed on the deal page to build, export, and publish fully functional apps. Additional premium capabilities are available as optional add-ons for customers who require them, but they are not mandatory to create or publish an app.
We appreciate your feedback and wish you all the best.