Even asking a question costs money
Unfortunately, this WebView app bundle from AppMySite, which I purchased via AppSumo, didn’t meet my expectations. The notification system—one of the most basic features—costs extra, and they even charge for support. I can’t publish the app because it makes no sense without push notification integration. Moreover, there has been no response to my support request for days.
These limitations are not mentioned in the product description. It’s a big disappointment to face this “everything costs extra” model after the purchase. Push notification is a must-have for anyone building a WebView app, yet here, even that is treated as a paid add-on.
This kind of disregard for customer experience reflects poorly—not on AppSumo—but on AppMySite as the service provider.
The product’s shortcomings should be clearly stated upfront, and at the very least, basic support should be free. As it stands, the product is unusable.
Sakshi_AppMySite
Jul 14, 2026Hi there,
Thank you for taking the time to share your feedback. We're sorry to hear that your experience didn't meet your expectations.
We'd like to clarify a few points that may help:
Email support is included with your AppSumo plan. There is no additional charge for reaching out to our support team, and we're sorry if you experienced a delay in receiving a response.
Push notifications are included across all AppSumo tiers. The optional add-on is for Advanced Notifications, which includes enhanced capabilities such as rich notifications, deep linking, and notification analytics.
The AppSumo deal includes everything listed on the deal page, and optional add-ons are available for customers who require additional premium functionality beyond the included offering.
We appreciate your feedback regarding the clarity of our offering and will continue working to make the included features and optional add-ons even more transparent for prospective customers.
If you're still facing any issues with your app or notifications, we'd be more than happy to help you get everything working as expected.