Update March 2025
The agency functions don't work at all since there launch and the request is to give them more time and to trust them. So while you wait the refund period gets closer until there's no time to refund again. Mind you all of the feature suggestions and time we took building them out with them they turned them all into paid add-ons for us, removed chat and so many other things, and shopify has been getting worked on since they came out 4 years ago and nothing there either......... AVOID!!!!!!!!!!

Update 1/24/25
They blind sided everyone taking away customer service chat which everyone needs to navigate the software. The bait and switch is disgusting and everything we asked for and helped them build has turned into a paid add on. There documentation looks better but still misses key information but of course you can't depend on customer support as it's MAYBE one email per day if you're lucky with one question at a time.... AVOID!!!!!!!!!!!!!!

Update 1/20/23
Very annoyed with this product in so many ways. There documentation to publish apps isn't accurate at all and I had to update them on what the documentation should say given the major left out details to this and after almost a month the documentation still isn't updated.

Now we have the agency plan where we have everything they actually charge for in tier 5 and there not including it! If we gotta pay for agency then we wouldn't buy the lifetime here!