AroundDeal Questions

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Q: I tried to enrich a CSV and still stuck in 90%

Please help

wendy25PLUSOct 1, 2025
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Q: Credit utilization

Correct me if I am wrong.

1. After I run a search and found my target audience, I utilize one contact credit to unlock the email address.
2. To validate this email address, I consume one email verification
3. If I wish to send an email through AroundDeal, that would be under the "Unlimited email sends" category
4. If I want to export this contact, I use one export credit to export the information of this target in CSV.

So in this process, I will draw down on one of each category of credit, other than the "Unlimited email sends". Is my assumption correct?

J0E1W1PLUSSep 25, 2025
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Founder Team
AroundDeal

AroundDeal

Sep 29, 2025

A: Hi there,

The understanding is mostly correct, with two clarifications:

Email verification: all contacts provided by the platform are already verified, so additional verification is generally unnecessary; the verifier is best used for validating the user’s own external lists.

Sending emails: sending through Engagement falls under unlimited sends; actual throughput is governed by the...

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Q: My plan is Growth but these days it shows free plan. please resolve the issue ASAP.

jonah58wSep 10, 2025
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Founder Team
AroundDeal

AroundDeal

Sep 29, 2025

A: Hi there,

Sorry for the late reply—the issue has been fixed. Please refresh the page and the Growth plan should display correctly now.

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Q: Trying for find correct value in platform...

I am kinda of confuse, this is neither a cold emailing tool, nor a CRM, nor a Lead Finder that lets you export. IF we can only send cold emails from one domain, best practices force us to send under 50 a day (1,500/mo.) and we can't export many. So why don't I just use my CRM to create Sequences? Is this just a fancy sequencer for our own Warm Market?

Sean-HynesAug 28, 2025
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Founder Team
AroundDeal

AroundDeal

Aug 28, 2025

A: Thanks a lot for sharing your thoughts — I understand where the confusion comes from, so let me clarify:

Global B2B Data Intelligence – AroundDeal is more than just a sequencer. We’re a globally recognized B2B data platform, trusted by 100,000+ users, with access to over 160M verified contacts (emails, phone numbers, and company insights). This allows you to continuously discover new prospects...

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Q: Website Visitors & Credits

Hello,

One of the main functions I want to utilize is the visitor identification on the website. I just want to clarify... If I see a contact on the site, email them from your portal, that only counts as one contact credit, but not one export credit, correct?

When using a contact credit to view a contact, do we see their email and phone, or do we have to use an export credit for that?

Or in other words, export credits are only for CSV (or other spreadsheet type) exports, not for phone numbers or viewing/sending emails, correct?

Also, do we tie our SMTP in for email, or does that go through you? I would prefer people get email from our domain.

Thanks!

farleys.enterprisesAug 13, 2025
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Founder Team
AroundDeal

AroundDeal

Aug 13, 2025

A: Hi,

Thanks for your questions! Here are the answers:

1. Visitors feature isn’t included in the LTD Plan—it’s only for Enterprise users.

2. Sending emails to unlocked contacts via AroundDeal uses just one contact credit, no extra export credits.

3. LTD Plans let you view only email contact info.

4. Export credits apply only when exporting unlocked contacts. To view phone numbers, please...

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