Q: I have a few questions....
1. How many contacts can I export per day on the Tier 3 plan?
2. How many times can I export per day or per month?
3. I am looking for direct phone numbers as a LTD. Why are you not offering this?
You could set a limit for direct numbers starting from Tier 3 onward, or you could charge multiple credits for one direct number. Please consider providing us with the direct dial number feature.
AroundDeal
Oct 8, 2024A: Dear Mohsin143,
I apologize for the late response. Here are the answers to your questions:
1. We do not limit the number of exports per day.
2. With Plan 3, you can export up to 500 contact information per month.
3. Thank you for your suggestion! It's a great idea, and we will discuss it internally.
If you have any further questions or need assistance, please feel free to reach out!
Best regards,
Avery Bai
AroundDeal
mohsin143Huge confusion....
1. We do not limit the number of exports per day.
2. With Plan 3, you can export up to 500 contact information per month.
You mentioned that on one hand, there is no daily limit, yet on the other hand, I can only export 500 contacts per month, which amounts to about 16 contacts per day. Wow, are you serious?
You can export all 500 contacts in a single day, or export 16 contacts per day as you mentioned. There’s no limit—it’s entirely up to how you’d like to manage your exports!
Well, your answer is still hard to understand. Why do you keep using the phrase "no limit" repeatedly? I can export 500 contacts in a single day or 16 per day, but you still say "no limit." Are you serious, or is this some kind of joke or misinformation?
You should clarify that there is a limit of 500 exports per month, even with the full tier option. I'm disappointed.
Thank you for your correction! If you purchase 3 codes, you can typically export up to 500 contact information per day. If you'd like to export more, feel free to contact us to purchase additional export credits.
116585463582648861355So finally I can export 15000 contacts information per month but maximum limit 500 contacts per day not per month as you wrongly answered first by said 500 export contacts per month. Am I right? Please correct it.
I’m really sorry that this communication has caused any confusion or a negative experience for you. To clarify and ensure we’re on the same page, here’s the final explanation:
If you only purchase Plan 5 without any additional export credits, you can export up to 500 contacts per day, as that’s the maximum number of export credits included—whether you export all at once in a day or spread it out daily.
If you decide to purchase extra export credits because the included ones aren’t enough, you can purchase up to 12,000 export credits per year. This allows you to export up to 12,000 contacts per day if needed.
In short, the number of contacts you can export depends solely on the amount of export credits you have, not on whether you export daily or monthly.
I hope this clears things up, and I’m here if you have any other questions.
I was asking for information about the Tier 3 plan, but you shared details about the Tier 5 plan instead. I appreciate that you broke it down clearly. I would appreciate it if you could provide clear information about the Tier 3 plan as well.
Thank you for your feedback. Except for the 100 contacts that can be exported in the plan, the other of Tier 3 are the same as those of Tier 5.
Thank you but really disappointing and surprised you have positive reviews.
Hope you will change the export limit in future and will add direct number then many users will definitely buy it.
Thank you