Q: Subject: Clarification on Team Setup for 10 Users (Astravue Redemption)
Hi ,
Thank you for the purchase confirmation. I received two separate codes for Astravue Technologies, each allowing access for 5 users.
However, I would like to have all 10 users under a single team account rather than managing two separate ones. Could you please advise:
How I should redeem the second code so it adds to the same team account (instead of creating a new one)?
Or if you could merge the two codes into a single code for 10 users, that would be perfect.
Looking forward to your guidance so I can set this up correctly for my team.
Ramesh_Astravue-Technologies
Jul 7, 2025A: Hi There,
I believe you would want to apply both codes under one account that will give you the flexibility of adding 10 users.
If yes, write an email to support at astravue dot com with the details. We will help you apply the second code from the backend.
Regards,
Ramesh