4.5
Taco ratings
Customers appreciate Attribuly Marketing Analytics for Shopify for its real-time data insights, easy setup, and responsive support. Some users wish for view-through conversion tracking and improved copywriting. Despite minor drawbacks, the overwhelming positive feedback makes Attribuly a solid buy for those in need of advanced marketing analytics. Thank you! :)
AI-powered summary of customer reviews
Verified purchaser
Misleading Deal: Limited Functionality Without Costly Upgrade
As a frequent shopper on AppSumo, Iβve come to expect great deals on software that can truly make a difference in my workflow. This time, however, my experience with Attribuly purchased via AppSumo was far from satisfying, prompting me to share this honest review to assist others in making informed decisions.
First Impressions and Broken Promises
Right off the bat, after initiating the onboarding process with Attribuly, it became clear that many advertised features were absent. Despite prior reassurances in the Q&A section on AppSumo's website, where potential buyers (myself included) were led to believe all features were included, the reality was starkly different. This initial excitement turned to disappointment when I learned these key features were locked behind a Pro Plan, priced steeply at $249 per month.
Customer Support Experience
Seeking clarity, I contacted Attribulyβs support team only to receive conflicting messages. Initially, I was told that the missing features would be unlocked soon, attributing the issue to a problem with AppSumo codesβa statement that turned out to be misleading. Subsequent communications revealed that to access the necessary features, an upgrade to the Pro Plan was mandatory. To add insult to injury, the interaction with the customer service team was unsettling; a representative, upon explaining the situation, actually laughed and remarked "We will delete these incorrect comments π"
Pricing Transparency and Actual Value
What was marketed as a comprehensive tool on AppSumo is, in reality, a very basic version that needs additional costly upgrades to be genuinely useful. Although a lifetime discount of 20% was offered for the upgrade, the deal still requires a significant ongoing financial commitment, which defeats the purpose of securing what was marketed as a cost-effective one-time purchase.
Overall Assessment
The marketing of Attribuly on AppSumo appears to be a strategic move to funnel users towards expensive monthly subscriptions. The deal page, sparse in detail about the Plans & Features, should have been a red flag about the limited utility of the software without further investment.
In Conclusion
While Attribuly may have the potential to be a robust tool, the approach taken in its promotion and the subsequent handling of customer expectations have been highly disappointing. This experience serves as a reminder that not all deals are as good as they may seem, especially when critical functionality is gated behind high additional payments.
alexliju
May 9, 2024Hey jsoutherland, I understand your disappointment when something you see differs from what you get.
This is our issue, we have sent the wrong messages on AppSumo. Please accept my apologies.
So let's be clear about our offering.
1. The AppSumo lifetime deal is our Starter plan. Which is suitable for most Shopify entrepreneurs running on Basic Shopify and Shopify plans.
2. The Attribuly...
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Verified purchaser
Great Software
I just purchased this software and while I don't have ads running yet, I will soon. It was super simple to set up and much easier than TripleWhale or Northbeam. Can't wait to use it. Just wish they had a better plan for more monthly revenue attribution.
alexliju
May 9, 2024Hey LindaSingh, thanks for your kind review. We are so excited to have you on board!ππ
And I understand your advice about the limit.
Best
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Verified purchaser
Great Software
I have to say I love the software. At this price, you better pick it up right away. It helped us see the journey of our customers in much greater detail.
We were spending far too much on Facebook. Facebook attributed 43 sales in just three days, and Attribuly showed we only received just over 6 from that source. It shows in great detail where you lose money, so it's a must-have.
Also, Alex, the CEO, took his time to jump on a call to walk us through a few things and was a pleasure to work with.
I easily recommend his product, and the best part is they're just getting started, and now we're locked in for a lifetime deal.
Keep up the good work!
alexliju
May 9, 2024Hey business66 :) Your trust is the only engine for us to provide the best service. Cheers! We are so excited to have you as a lifetime partner.
Best.
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Verified purchaser
Almost missed this
This offering flew by the radar for me, just found it browsing Appsumo by accident.
You guys are crazy for not jumping on this, 4 reviews? What the h...
I can only assume Appsumo is mostly full of SEO people and not Shopify peeps.
The competition (Hydros, TripleWhale, Wicked Reports, Segmetrics etc) starter plans cost like PER MONTH the same as this lifetime deal!
Worth getting just to hold on to as the product develops, the basic required functionality is there, attribution + conversion uploads to ad platforms. What more do you really need? There are a million tools for the rest, but this is the #1 you need to run paid ads effectively in e-commerce.
Fully stacked, let's go Alex! :)
alexliju
May 9, 2024Hey Alex here appreciate your kind review and I'm really excited to have you on board as a lifetime trusted partner.
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Verified purchaser
Easy to use and gives good information
In the first couple of days of using the software, I can see more insight into ad spend that I thought possible. We do a lot of direct website advertising as well as social media, and I really love how it allows me to create and track those channels in tandem with common ad networks.
Really seems like a promising roadmap and support was good. I'll probably go buy more codes for some additional stores.
alexliju
May 9, 2024Hey Wala0003 Alex here happy to know that our job works for you and I'm really excited to have you on board as a lifetime trusted partner.
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