Atwork Questions

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Q: Hi.

What's the main advantage of your product over other systems? We currently use Teamwork. Why should I switch my organisation to your product? I see that you are from Iran. Can you guarantee that your product does not fall under international sanctions?

VukPLUSMay 22, 2024
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Founder Team
nariman_atwork

nariman_atwork

May 22, 2024

A: Hi, Atwork is a company based in the Netherlands.
Unlike the systems mentioned, Atwork is not just a task management tool. It can be used for task management, CRM, HRM, and you can even create your own customized data structures. These can be used in various formats such as tables, boards, and chart dashboards. You can also use form builders to gather data from your clients or build internal flows. There are many more features available for you to explore.

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Q: hi, My work method is through time blocking.

I want to see if the functionalities of your Atwork Calendar adapt to my needs: - Entering tasks from the calendar by clicking on a specific period
- drag and drop facility
- resize time periods
- customization of the display of fields such as "client, project, task".

I did not find the button in the application to view the calendar.
I would also like to know if they are going to add more languages in the administrator. In my case, I am interested in the Spanish language.

tecnosistemasnetMay 7, 2024
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Q: Hello, Can you please define what a User is.

If I have 3 colleagues and I want to assign a task to that team member does that mean that I need tier 2 which only allows 2 users? What about a viewer?

Lower_My_CostPLUSApr 22, 2024
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Founder Team
nariman_atwork

nariman_atwork

May 14, 2024

A: Hello, for three users, you must purchase three codes. On the registration page, enter one of them, and after registration is completed, go to Settings -> License and add the two other codes.
In the current version, there are no viewer users. However, in the next releases, we plan to add view-only access so people can see worksheets without logging in.

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Q: 3.

Hi! I like your product, but I'm worried about data security. How safe is the data we put into Atwork? We need to keep our business information secure.

Mahsa269Mar 20, 2024
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Founder Team
nariman_atwork

nariman_atwork

May 14, 2024

A: At Atwork, data security is our top priority. We keep your data safe in a secure cloud. We follow top-notch security practices and consistently update our systems for maximum safety. Plus, we regularly check our security to find and fix any weak spots. We promise to safeguard your business information, and we do not use any bit of your data except to help you gain insights from them.

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Q: Many buttons are unresponsive, meaning they do not react when pressed.

Additionally, the loading times are long.

InnovativeMaxPLUSApr 20, 2024
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Founder Team
nariman_atwork

nariman_atwork

May 15, 2024

A: Thank you for your feedback. We are working on a new release with an enhanced UI/UX and new features that will launch in two weeks. Your concerns are addressed there.

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Q: Can we have more than one workspace?

InnovativeMaxPLUSApr 20, 2024
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Founder Team
nariman_atwork

nariman_atwork

May 15, 2024

A: Yes, by default, you have 2 spaces, and you can create more spaces with custom permissions. I suggest watching the provided tutorial video.
https://youtu.be/VJK1zT8r1nM

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Q: After going to the page to chat with the Atwork AI Chatbot, I can't find a way to return to editing my task or project from the interface.

InnovativeMaxPLUSApr 19, 2024
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Founder Team
nariman_atwork

nariman_atwork

May 14, 2024

A: You can use the back icon next to the chats to return to the main page

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Q: Can we expect the same level of honesty from you as a founder as we see from all these very...

genuine questions? ;)

HINT FOR OTHERS: 🚩🚩🚩🚩🚩🚩

APPSUMO_MANIFESTO_PKPLUSApr 13, 2024
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Q: Atwork was brilliant as a work management platform, I didn't expect this perfection from a startup, just keep the great work up!

Atwork made the experience great

Sarina.GheysariApr 2, 2024
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Q: I noticed your system for tracking attendance.

We have workers paid by the hour. Can your system also keep track of their hours?

ZahramirZMar 21, 2024
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Q: Hello!

I was looking at your platform and found it interesting. We're using many different tools at work and it's pretty messy. Can Atwork connect with our existing tools?

RezaBaratvandMar 20, 2024
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Founder Team
nariman_atwork

nariman_atwork

May 15, 2024

A: Yes, Atwork is designed to gather all your work in one place. Right now, you can import your data from files into Atwork. We're also working diligently to integrate it with popular tools. In future updates, you will be able to connect Atwork to your current tools.

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Q: This platform seems great!

But our teams often travel or work from home. Does Atwork have a mobile app? That way, we can check our work and data anywhere.

amir_kangarlooMar 20, 2024
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Founder Team
nariman_atwork

nariman_atwork

May 15, 2024

A: Yes, Atwork is designed to be fully responsive and mobile-friendly, allowing you to manage your work and access your data from anywhere, at any time.

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Q: Hello!

Our team is diverse and some members need limited access to sensitive data. Can Atwork provide different access levels or permissions for different team members?

Mohamad.AghamohamadiMar 20, 2024
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Founder Team
nariman_atwork

nariman_atwork

May 15, 2024

A: Yes, Atwork does provide the ability to create private Spaces with restricted access. This means you can set different access levels or permissions for different team members, ensuring sensitive data is only accessible to those who need it.

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Q: We like the idea of using one tool for everything.

We're using different tools for different jobs right now, including managing our customers. Can we use Atwork to manage our customers too?

emadrajabiMar 20, 2024
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Founder Team
nariman_atwork

nariman_atwork

May 15, 2024

A: Yes, you can use Atwork to manage your customers. With our customizable data tables and views, you can create a customer relationship management (CRM) system tailored to your specific needs. Plus, Atwork supports real-time communication within teams, enabling you to coordinate and collaborate effectively.

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Q: Hi.

This has peaked my interest but I have a question:
When creating tasks for the kanban, can templates be created for reuse? I generally only have two types of clients and have a slightly different workflow based on type.

Sean_TMar 20, 2024
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Founder Team
nariman_atwork

nariman_atwork

May 15, 2024

A: Hi, you can create multiple Kanbans on one sheet with different structures and filter them by your customers. Or, if you want completely different databases, you can create a sheet for each one. We are working on a duplicate feature so that you can create a different sheet with the same structure as others. This will be available in the next release.

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