AudioHero Questions

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Q: I've noticed many of the licensing info is for sync, but can it be used to produce music using sampling/beatmaking?

bac43e3daa264f6da9a0aaf447020548Aug 12, 2025
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Founder Team
Florence_AudioHero

Florence_AudioHero

Aug 13, 2025

A: Hi Sumo-Ling,
No, AudioHero’s license only allows syncing our music with videos/films/games. You cannot legally sample or use their tracks for beatmaking.

(Our rules ban remixing, standalone sampling, or selling beats made from our music.)

Best Regards,

Florence.-

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Q: Regarding YouTube channels and copyright

Hi,

I am willing to buy it, but had few questions, like your competitor epidemic sound has limit on, number of channels on YouTube, in this deal is there any limit on YouTube channels, in which we used this soundtrack and music ?

If yes, then please clarify it.

Secondly, if we use these musics or soundtrack, will we get copyright strike from youtube?

Thirdly, so we need to give credit to you or any other creator for music or soundtrack in our description?

Please answer this so that it can give me some clarity.

Thank you

mohdumarraza94PLUSAug 9, 2025
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Founder Team
Florence_AudioHero

Florence_AudioHero

Aug 11, 2025

A: Hi @mohdumarraza94,

There’s no limit to the number of YouTube channels you can use our music on. You shouldn’t receive any copyright strikes, as you’re fully licensed to use our content. However, if you encounter any issues, feel free to contact us at support@audiohero.com, and we’ll assist you right away.

Crediting us is optional, but if you’d like to, you can simply write:
"Music & SFX by...

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Q: I purchased this deal back when AudioHero had a prior "LTD" offer... Account no longer works!

I have used this and enjoyed it a couple to 12 times as a year over the last few years. Recently I attempted to login to my account at AudioHero and the system told me that there was no account attached to my email. I tried a couple different emails just in case I was in error, although I have a carefully tracked database of my logins, to no avail. I then reached out on the contact form on the site, which is seemingly the only way to attempt any contact and heard nothing.
Hey AudioHero folks: Where is the "lifetime"? I would really appreciate having my account reinstated so I can use the service for which I paid. Please advise. Thank you.

MScott_Main_SumoJul 23, 2025
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Founder Team
Florence_AudioHero

Florence_AudioHero

Jul 23, 2025

A: Hi MScott_Main_Sumo,
Thanks so much for reaching out — and we’re really sorry you’ve had trouble logging in.
We completely understand how frustrating this must be, especially as someone who’s supported us through AppSumo. We’re here to help get your access back.

If your email isn’t being recognized, it could be due to a typo at signup, a different email used, or just a technical issue. No...

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Q: Is it limited downloads or 300,000 downloads?

When I got locked into my account, it says 300,000 credit for download. I thought it was unlimited download. Can you clarify on this one thanks.

LetsFinanceYourFreedomJun 7, 2025
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Founder Team
Florence_AudioHero

Florence_AudioHero

Jun 9, 2025

A: Hi Sumo-Ling,
Please, disregard the number 300,000. It renews automatically. The deal is unlimited downloads! Rest assured.

Kind Regards,

Florence.-

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Q: It is not serious not to respect the previous agreements

I just saw that you do not respect the previous agreements. It is not serious to sell an offer and change the conditions when you want. Even if we have limited audios, at least respect the ones we have. Who doesn't tell me that tomorrow I will buy this and in a year you will change the terms. I repeat, this is not serious. You should respect the conditions of the previous agreements.

FervellasberzasMay 25, 2025
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Founder Team
Craig_AudioHero

Craig_AudioHero

May 26, 2025

A: Hi Fervellasberzas,

I apologize for any confusion but we do honor all previous deals we have offered on AppSumo. The previous deal we offered in 2018 and 2019 was for 3000 credits and we still honour these deals. The new deal is now for unlimited downloading.

Thanks,

Craig

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