Q: I forgot to include this in my last question...
When credits run out, Then what? We still go to your site to grab our already downloaded/credited tracks? We say "good game" and part ways as friends? You offer a new paid plan? Thanks!
Florence_AudioHero
Dec 10, 2024A: Hi drewlazzz,
Once you've downloaded a track, it's yours to keep and use indefinitely, regardless of your plan status. You won't lose access to previously downloaded content.
However, to continue accessing new music and sound effects, you'll need to renew your plan.
Now, we're back with a new deal of unlimited downloads for life! You're always welcomed to join us again!
Best,
Florence.-
4d4651ddcae84270b3b1c47a59886dcaOdds are your credits will never run out. I've had the opportunity to use my credits only once since buying it and because their search function is terrible (sorry, this is the truth) we were unable to locate the song again.
Craig_AudioHeroHi Sumo-ling,
We are sorry to hear that you had a bad experience with our search.
If you have the correct name in the search, it will show up in your results below.
Also, you can save your searches by selecting the feature called "Save all results" on the right side of the screen. Then if you go to your dashboard, you will see a tab for "Saved searches" that will list all your searches. We hope this might help you in the future.
MrNanPLUSHello what do you mean by , “ However, to continue accessing new music and sound effects, you'll need to renew your plan.“ ?
So this is NOT unlimited as stated , we have to renew our plan ? When new music / sfx is added we have to renew our plan?
Also if this is unlimited why have credits it seems counterintuitive.
I’m confused by your comment …. Please help me understand. Thanks
Hi MrNan,
This post is referring to a deal we offered in 2019 that was based on credits. The current deal we are offering is for unlimited use in perpetuity and includes all music and sound effects updates.
Thanks,
Craig