0ee93e3d519c43ffbe9eee3fefe829eaQ: Sharing cue list and tracks with team members
I've emailed the customer service a couple of times and no one is responding. It seems like audiohero understands that projects are often made with a team of people, so I don't understand how I can share the cue list, but not a way for them to download the tracks. For example, I'm directing a project and I need to send the list and music to my actual editor. How can I most efficiently share this with my team? Do I need to give them the actual login? If so, that seems like such a hassle because if I work with freelancers, I will then have to continually change the password!
Florence_AudioHero
Mar 31, 2026A: Hi Sumo Ling,
We haven't received your question—did you write to us at [email protected]?
To share a cue sheet, simply click the "Email Link" button and enter the recipient's email address. Your team will then be able to listen to the cue sheet.
Let me know if you need anything else.
Best Regards,
Florence.-
yes. I did email support
I fear you did not grasp my question or have given me a canned answer.
It's not about them listening, it's about them being able to access/download the music I've organized. For a documentary I've pulled more than 30 tracks and sound effects, and all they can do is listen. They need to be able to download them. The editor on my team needs to be able to download
Hi,
Downloads are limited to the account holder, you can’t grant download access to others or share login details. That said, you can download the tracks yourself and provide them to your editor strictly for use within your specific project (not as standalone files for their own library or reuse).If your editor needs independent access to browse and download, they would need their own account.