GameTheory

Verified purchaser

Deals bought: 81Member since: Nov 2022
1 stars
1 stars
Apr 11, 2024

Can't even onboard...

I've spent 2 days just trying to get through the on-boarding process. The system is buggy, constant error message when looping through the first task. Support replied to my message saying my details had been manually input by them and to proceed with on-boarding....
Gave it another try, now I'm giving it back. Waited all day for support to respond in regard to resolving the continued system function failure, with no avail. Refund.

Founder Team
Daniel_Autobound

Daniel_Autobound

Oct 29, 2026

Two days stuck on the first onboarding step is on us, and so was the wait for support. I'm sorry.

We launched before onboarding was solid, and we were too small a team to keep up with support when it broke. You got the worst of both.

Taking the refund was the right call. Thank you for telling people exactly what happened.

Daniel, co-founder

Helpful?
5
Share
Ratings