B2BReach Reviews

https://b2breach.io/ doesn't work. I bought Tier 2 thinking it would develop to be close to instantly ai, it was not the case. Forgot about it for a while using reachinbox and when the email warming stopped working and came back to check, it was gone.

I have a higher tier on this. Was hoping this was something I could come back to. I ran one cold outreach campaign and it didn't work out for me so I shelved this one for later use.

I finally am ready to try again, but the campaign wont start. I have tried and tried to no avail. I have contacted support twice and no one has gotten back to me.

I think maybe they have grabbed the cash and ran. idk but so far I am looking into other tools as this one isn't working.

The email warmup still works. Albeit a bit clunky. But whats the use if we cant run a campaign?

I haven't noticed any updates /changes to the app either. So I have a feeling it's been abandoned...

Maybe they just collected our money and waited for it to be too late to request a refund?

Campaign emails are not being sent.
It is just stuck with a loading spinner.

It has been more than 48hours since I contacted support but no replies.

I have purchased the premium plan but every campaign stop and the support is very very bad
And after fixing the problem of email stucks in send the support team fire all email not in the time of the sequence time
And now i have sent more than 5 tickets in the last week and no one reply to me
This product i cant depend on it

From the beginning there were some glitches (websites temporary unavailable, difficulty to connect my SMTP accounts, etc.) but nothing serious and with the help from the support, I could have everything set up.
The behavior of the warm up was not as expected. It should have sent 25 emails/account/day. For more than 2 days it sent nothing, then it started... with its own rhythm. The analytics from the interface were not congruent with what I saw was sent/received so it was a bit confusing. In the end, besides the strange behavior, the warm up worked fine for all my accounts.
So I decided to set up a campaign. I wanted to organize a webinar and invite some leads through cold emailing. I set up my campaign. I felt I could have use some documentation (there's none for now) but it's simple enough that with the product demo on the Youtube channel, I could find the answers to my questions.
The problem is that when my campaign was finally ready and activated, no email was sent. I reach to the support in web chat. The next day by email. There's supposed to answer in 24h/48h but I didn't get any answer after more than one week. It was almost 10 days when I got an email saying they would have a look at it. It was already too late for my campaign and I had to cancel my event.

It was the end of my refund period so I had to decide. The combination of not being able to send emails and the support being unreachable for barely 10 days lead me to ask for a refund.
It may be a great product when it's more stable and reliable, when they correct the interface glitches, add some docs and reinforce the support. For now, I was not able to use it and went for an other solution.