Q: I bought Backup guard yesterday, and it works like a charm but I have 1 question + I start to backup my ...
website to a *sgbp file EX: "backup point.sgbp " - clear website without any plugin
+ Then I installed 1 plugin EX: Woocommerce
+ After that I backup my website to "backup point", after set back to that point, I still see plugin Woocommerce====> So my question: backup guard just overwrite system not replace my system to clear version?? Doesn't it?
Susie_BackupGuard
May 14, 2024A: Hello there!
I am Susie from BackupGuard.
I am very glad to see that you like our plugin.
See, we don't delete anything that we don't overwrite, i.e. if the WooCommerce wasn't initially included in the backup, you installed it afterwards and then restored the backup, we don't do anything with WooCommerce since it wasn't included in the backup in the first place.
Let me know if this explains it.

Verified purchaser
I am still confusing here so procedure like this:
1/ Create backup of the clean website (no addition plugin except Backup Guard): Full backup
2/ Install any plugin after that: ex Woocommerce
3/ Start to back up to clean version at step 1: Restore Full (database+files)-- so the result must be: clean website without Woocommerce---> Is that correct?
Let me clear this up.
As for the point 3:
3/ Start to back up to clean version at step 1: Restore Full (database+files)-- so the result must be: clean website without Woocommerce---> Is that correct?
The result must be clean website with WooCommerce, since it wasn't included in the backup in the first place, so we don't "touch" it.

Verified purchaser
OK , I got it, Thanks Susle
Have a nice day
You're very welcome. :)
Have a nice one as well.
All in one works in the same way, this plugin supports multisite backups? if I do it can after split in differents websites? Thank you
Hello dear Pablo!
BackupGuard supports multi-site installations and with our plugin, you will be able to backup and restore multi-site.
However, in case of a multi-site you won't be able to backup or restore only one subdomain or convert the single installation to multisite one. You will need to backup and restore the whole network.
Let us know in case of further questions.