A: Hi there.
Welcome onboard and thanks for the question.

Besides the products we offer, we also offer a separate service for when you want us to perform a migration for you. In that case, we just get the needed details from you and do everything ourselves.
This is a separate, one time service and not included in this deal.

Of course, you can perform a migration yourself with our plugin as well in the scope of this deal. However, the migration we can do for customers isn't included in the deal.

Let me know if this explains it.