Posted: Mar 5, 2022
Was good - but sadly not working anymore
This was a great extension and plugin, but for the past 4 months it hasn't been working at all. Have been getting BackupGuard Error: PHP EXECUTION TIMEOUT ERROR. Support is 5 star, Andrea tried to help whilst the known bug is fixed. Besides this I expect a plugin that has been launched in production to work, OR get it fixed within a short time-frame. 4-5 months is un-acceptable.
Founder Team
Andrea_BackupGuard
May 9, 2024Hey there.
Andrea from BackupGuard is here.
We are so sad to see your review.
As I mentioned in the email, our team currently is working on the fix and once I have any update from them, I will reach out to you via email.
I hope, that after the update, you will consider changing your review :)
Thanks,
Andrea
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