As an early supporter of the Sheep Backup project on AppSumo, I would like to express my deep disappointment and frustration with this project.
When we purchased the lifetime deal, we believed we were supporting a project with real added value that would provide us with a useful and unique service in the long run. However, shortly after, we were surprised to see the service being released for free on GitHub. While this might be a technical decision by the developers, what we feel is that we, as loyal supporters, have been ignored.
The issue is not with releasing the service for free, but with how we, as paying users who supported the project for lifetime benefits, were treated. Instead of being properly compensated, we were contacted with a very trivial discount on a new website. This way of handling the situation is unacceptable and lacks the respect we deserve as loyal supporters.
Miss Caitlin, you have completely lost the trust of the most important people, those who stood by you once by purchasing a lifetime deal. You have betrayed them by using their money to create a new service, and in return for our support, you offered us a trivial discount and did not transfer our accounts to the new website.
I hope you take this criticism seriously and work on improving how you treat the users who trusted and supported you from the beginning.
All looked a bit of try and error and if it fails, the lifetime users get nailed. This is part of the risk we take, fortunately it is the second backup deal that went to trash I paid quite a lot of money for. I think all the data deals are risky as providing space costs money and this makes these deals unsustainable on long terms. I mean this has its logic. I won´t buy any data deals anymore.
BackupSheep has been an excellent backup solution for numerous WordPress sites. It's fast, works in the background, and offers an extra level of protection against loss of files due to clients forgetting to renew hosting or other factors. It also has other integrations making it a really flexible backup solution.
Everything fine. Flat learning curve for using BackupSheep and everything is working fine since months. I have WordPress Backups, Hetzner Snapshots, FTP Backup and some other things running. I can recommend the service absolutely.
Verified purchaser
Disappointing Experience with the BackupSheep
As an early supporter of the Sheep Backup project on AppSumo, I would like to express my deep disappointment and frustration with this project.
When we purchased the lifetime deal, we believed we were supporting a project with real added value that would provide us with a useful and unique service in the long run. However, shortly after, we were surprised to see the service being released for free on GitHub. While this might be a technical decision by the developers, what we feel is that we, as loyal supporters, have been ignored.
The issue is not with releasing the service for free, but with how we, as paying users who supported the project for lifetime benefits, were treated. Instead of being properly compensated, we were contacted with a very trivial discount on a new website. This way of handling the situation is unacceptable and lacks the respect we deserve as loyal supporters.
Miss Caitlin, you have completely lost the trust of the most important people, those who stood by you once by purchasing a lifetime deal. You have betrayed them by using their money to create a new service, and in return for our support, you offered us a trivial discount and did not transfer our accounts to the new website.
I hope you take this criticism seriously and work on improving how you treat the users who trusted and supported you from the beginning.
Share BackupSheep
Verified purchaser
One of these short lasting deals
Hi
All looked a bit of try and error and if it fails, the lifetime users get nailed.
This is part of the risk we take, fortunately it is the second backup deal that went to trash I paid quite a lot of money for.
I think all the data deals are risky as providing space costs money and this makes these deals unsustainable on long terms. I mean this has its logic. I won´t buy any data deals anymore.
Share BackupSheep
Verified purchaser
Excellent Backup Solution
BackupSheep has been an excellent backup solution for numerous WordPress sites. It's fast, works in the background, and offers an extra level of protection against loss of files due to clients forgetting to renew hosting or other factors. It also has other integrations making it a really flexible backup solution.
Share BackupSheep
Verified purchaser
Good Backup Service
Excellent support and good backup services
Share BackupSheep
Verified purchaser
Reliable service since months
Everything fine. Flat learning curve for using BackupSheep and everything is working fine since months. I have WordPress Backups, Hetzner Snapshots, FTP Backup and some other things running. I can recommend the service absolutely.
Share BackupSheep