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Member since: Oct 2015Deals bought: 177
2 stars
2 stars
Posted: Aug 6, 2023

I want to like it

I want to like this but there are big issues.

It is a bit under baked. A great idea but has a lot of basic features figure out to add value.

Issues:

1. I keep getting a 500 error when running a report.

2. There are no automated emails reports, so you can't have your client be emailed with a report every so many days or weeks which is the whole purpose to me.

3. You can't validate your domain name for email so it gets caught in spam when you are trying to email a report from your own domain name.

Founder Team
Earl_Badger

Earl_Badger

May 9, 2024

Hello,

Thank you for taking the time to share your thoughts about Badger. We truly appreciate your feedback, and we're here to turn those issues into positive solutions.

First and foremost, we apologize for any inconvenience you've experienced. We're committed to refining and improving Badger to ensure it aligns perfectly with your needs.

500 Error: We understand the frustration of encountering errors. Our technical team is actively investigating and resolving the 500 error you mentioned. We're committed to delivering a smooth experience, and we'll make sure this gets ironed out.

Automated Email Reports: You're absolutely right ā€“ automated email reports are an essential feature for many users, and we're fully aware of their importance. We're working hard to introduce this functionality, allowing you to seamlessly schedule and send reports to your clients. It's on our roadmap and we're eager to roll it out.

Domain Validation and Spam: We understand the significance of domain validation for email, especially when it comes to ensuring your reports reach your clients without getting caught in spam filters. This is another area we're actively addressing to provide you with a more streamlined and professional email experience.

Your feedback is invaluable in our journey of refining and enhancing Badger. We're committed to turning your "want to like it" into a "love it" experience. If you have more insights, suggestions, or questions, we're here with open ears. We're excited to have you with us on this journey of improvement.

Regards,

Earl

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