Hi Bob, Still waiting for you to process my refund. Remember when you convinced me to close the PayPal case on the basis you’d process a refund asap? Then you went radio silent once the PayPal case was closed.
I apologize for any confusion or frustration this may have caused. To clarify, Balloonary does not charge users before the trial period ends. We rely on Stripe to manage trial periods and payments automatically. If a charge occurs, it would be related to Stripe’s payment processing, not Balloonary’s actions. Additionally, Balloonary sends an email notification two days before the trial ends to ensure users are informed.
In your specific case, your trial ended on October 29th, and that is when your first plan subscription payment was processed. Following your complaint, your refund was issued on November 10th. If you have any further questions or concerns, feel free to reach out, and we’ll be happy to assist.
Linkedin is on our roadmap, but yes, you can launch ads for Google, FB and Instagram using a Balloonary ad account if you do not have your own account.
Q: Scam!!! Will charge you before trial ends
Hi Bob,
Still waiting for you to process my refund. Remember when you convinced me to close the PayPal case on the basis you’d process a refund asap? Then you went radio silent once the PayPal case was closed.
Bob_Balloonary
Edited Dec 9, 2024A: Hi Segenet,
I apologize for any confusion or frustration this may have caused. To clarify, Balloonary does not charge users before the trial period ends. We rely on Stripe to manage trial periods and payments automatically. If a charge occurs, it would be related to Stripe’s payment processing, not Balloonary’s actions. Additionally, Balloonary sends an email notification two days before the trial ends to ensure users are informed.
In your specific case, your trial ended on October 29th, and that is when your first plan subscription payment was processed. Following your complaint, your refund was issued on November 10th. If you have any further questions or concerns, feel free to reach out, and we’ll be happy to assist.
Best regards,
Bob
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Q: Please come back for the last call
Bob_Balloonary
Dec 9, 2024A: Thanks for the interest in a new LTD however we do not plan for the moment to come back with a new LTD in the near future
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Q: Is it possible to run ads across Google, Facebook, or Instagram, linkedin without having our own account with ...
them and only using Ballonary account?
Brice_Balloonary
May 14, 2024A: Hi,
Linkedin is on our roadmap, but yes, you can launch ads for Google, FB and Instagram using a Balloonary ad account if you do not have your own account.
Kind regards,
Brice
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Q: Hi, Interesting product :) May I know from which Country your own Ad account's billing is setup ?
Any taxes are charged there above ad spend ?
Brice_Balloonary
May 14, 2024A: Hi,
we are from Europe. European tax rules apply for B2B and B2C.
Kind regards,
Brice
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Q: I really like what I see and the results of my first test, I added another code too :) Here is the ...
question, I'm a solopreneur, no needs for white label but I wish to be able to advertize on other platforms like Pinterest for example...
Do you have a roadmap?
Thank you
Brice_Balloonary
May 14, 2024A: Hi,
Thank you for feedback.
You can find our public roadmap here : roadmap.balloonary.com
You can participate if you so wish.
More formats and platforms will come.
Many thanks,
Brice
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Verified purchaser
Done joined and voted for my favs :)