Verified purchaser
Not good for me
I made a few banners for clients... I thought they were great. The website was super funky though as the changes would not show and had to wait quite a while or refresh the page. But that was all survivable. Here was the big issue.
My client is happy and pays me for 3 banners. Fantastic. Then two days later they call me and say the banners aren't working. They say they keep getting an error. Well, I checked their site and I got the same error message...
The ad is not there, it is a grey box and says Google removed this ad. Then says "This ad used too many resources for your device, so Chrome removed it." I have a $5000 PC and my client an expensive gaming pc. I called a few friends and had them check and all but safari were not broken. Also, it never showed on mobile. None of this stuff was mentioned. I think most likely I will return it. There is no way to know the size or how to reduce it.
Michael_BannerBoo
May 9, 2024Hello, dear Sumo-ling! I'm sorry that you experienced difficulties with BannerBoo.
Please remember that BannerBoo is a tool, and it really depends on what and how you are doing inside it. The same issue you mentioned, you can get with Google Web designer or Adobe Animate.
What you described is not a standard situation for the embedded ads, so we need to check it and see what happened. Any issue has a solution since we are experienced in many different scenarios. Just reach to us for help or book a call with me – I'm always ready to help.
Regarding size – you can see the size of the creative in the folder, while previewing made banners.
In terms of reducing weight, you're right, we need to publish some tutorials describing best practices for optimizing HTML5 ads for embedding. This will be done as soon as possible.
Again – I'm always ready to help, just reach out to me.
Best wishes,
Michael