Q: do you offer some paid onboarding?
i sent an email to your team with 2 reminders and nobody replied until now unfortionately
mjrPLUSDec 23, 2023
Founder Team
Steph_Kraken
May 15, 2024A: Hi MJR,
Sorry for the late reply on this one!
Please do contact me on Steph@base.me and I will resolve everything regarding onboarding ASAP
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Founder
Posted: Dec 26, 2023
Hey,
Sorry about that. I'll look into what happened with your email.
To avoid asking for your email here, can you forward your last email to rad@base.me please, and I'll take it from there.
mjrPLUS
Posted: Dec 30, 2023
hi there and thank you for your reply. i forwarded the email to you on the same day but haven't heard back unfortunately. maybe it got redirected into your spam folder or something (?)