I have two questions: 1. Would you consider adding folders as a second level of hierarchy in a workspace? (Sorting multiple projects for diff. clients) 2. Will you offer more languages in the future? (German in my case) Thank you!
A: Thank you so much! Great to hear that you like BasicOps 🚀
1. Yes, we are looking into adding the ability to organize projects. You can upvote and add your comment here: https://feedback.basicops.com/feedback/57263/ 2. We don’t have that on the roadmap yet. Would you mind adding it here: https://feedback.basicops.com/feedback/add That way we can keep track of it and other users can upvote it.
Being able to organize the respective projects by folders and color would be so clutch, I like the functionality of the BasicOps platform, but having to spend time seeking through the hundred or so projects which are scattered amongst multiple different clients is extremely poor design structure.
I've submitted this request weeks ago, please upvote or add more feedback to prioritize this issue! https://feedback.basicops.com/feedback/57263
Q: Can I check if I'm a professional account user and under my team there are 5 members who are free users?
Can I assign them to more than 3 projects? Or the maximum number of projects they can handle at one time is only 3? Thanks!
Right now a client has to sign in to view a project. However, we are planning on adding guest users soon. Please check out: https://feedback.basicops.com/feedback/55322
Unfortunately, I’m not familiar with Agiled. I’m adding some information about BasicOps that perhaps can help answer your question.
What is BasicOps… BasicOps isn’t just a regular Project Management tool, it is “the one place” to work together on projects, tasks and notes by communicating and messaging with the relevant people in real time. BasicOps is super easy to use for anyone, not just project managers :-) Teams can keep conversations about work in “one place” and avoid endless discussions in email and Slack. For team meetings you can collaborate directly in project notes and turn action items into tasks.
With BasicOps your team can enjoy: * Working the way you want to work * Project Workflows and Automations * Discuss and share files directly in tasks with your team, so everything is in context * Chat and group chat with anyone on your team * The Feed - where you can monitor everything happening within your projects, and take action directly. * Working directly with Vendors, Customers Clients and Agencies * Writing Notes and directly turn any action item into a task * Work on Google Docs within BasicOps * Automatically and instantly adjust your timeline and see if you are on schedule!
We also have integrations with: * Google Drive and Docs * Google Gmail and Calendar * Box, Dropbox, and OneDrive * GitHub and Jira * Slack * Webex and Zoom * Zapier and Pabbly
Can we can restrict all type of users based on our needs?
1) It will be great if we can define a type to Internal user and can define what they information they can see and what they can not (on group and individual level)
Eg. Let's say Internal User type is manager who can have access to chat feature with vendor user (client) but we want to restrict Internal user whose type Employee so that they can have direct chat with client. Similarly if they can see client's contact data or not and other restriction.
2) We want to restrict External user if they can see client data such as name,contact details if they are need same project/task. Also want to restrict them if they can directly chat with client or not.
3) We want to restrict vendors (client users) to chat with our employe/ external users. Also Client user should not be able to see contact details of external users as well.
Yes, you can add external clients and they have access to the info that are relevant for them on their dashboard. Please see: https://basicops.zendesk.com/hc/en-us/articles/360035891112-Adding-Vendor-users
What is the best way to record my screen explanining the task to my team and then uploading the video to the task?
An embeding player within the task would be great... Maybe a screen recorder that saves to google drive and provide the gdrive link and we can use this link to embed the video on the task?
Right now Im using vimeo screen recorder, and I provide the link inside the task notes.
A: If you upload an mp4 or QuickTime file to a task you can watch the video inline in BasicOps. I suggest that you go to Discussions either in a task or in a project, write a short introduction, and add the video file to the discussion.
There are a lot of differences and I will highlight a couple here...
BasicOps is super easy to use for anyone in a company or organization, not just project managers. That way you can adopt is across your company 🚀
BasicOps is “the one place” 🎖 to work together on projects, tasks and notes by communicating and messaging with the relevant people in real time. Chat and group chat are seamlessly integrated, so work can move work forward inside or outside projects and tasks.
I also want to highlight the Feed 📝 , where you can monitor and respond to everything that happens within your projects instantly. You will never miss a beat!
Teams can keep conversations ☎️ about work in “one place” and avoid endless discussions in email, text and Slack.
For team meetings you can collaborate directly in project notes 🗒 and turn action items into tasks.
Last but not least, we have amazing integrations: Google Drive, Microsoft OneDrive, Google and Microsoft Calendars, Emails, Slack, Zoom, Pabbly and Zapier and more…
I hope this helps and that you will try out BasicOps!
Yes, you can use both Google and Outlook calendars and view them in BasicOps. We also have the ability to add tasks with due dates to your calendar. This is all enabled in Account Settings.
You can see all due dates for projects and tasks in the calendar view in the Tasks section.
Q: How does this compare with Flowlu and Project.
co? Those are the 2 competitors that most of us have to pick compared to your product.
Please evaluate their offerings and tell us why your product is better. Your answer to this will convince people to buy or go for one of the other offerings mentioned. Because as you know, the majority of buyers here do read the questions and reviews.
BasicOps is super easy to use for anyone, not just project managers 😀
BasicOps is “the one place” 🎖 to work together on projects, tasks and notes by communicating and messaging with the relevant people in real time. Chat and group chat are seamlessly integrated and we have amazing integrations.
Teams can keep conversations ☎️ about work in “one place” and avoid endless discussions in email and Slack.
For team meetings you can collaborate directly in project notes 🗒 and turn action items into tasks.
Q: Will there be a way to organize and nest vendor/client projects?
In the dashboard it does not appear possible, and for my team with multiple client accounts and well over 100 different ongoing projects to manage, the lack of ability to organize project or even sort vendor/client is a distinct disadvantage.
A: It sounds like we need a way to filter on different project types and something we should do under projects and dashboard. Could you please send me a email to feedback@basicops.com, so we can discuss this in more detail?
Hi! I updated the feedback board, but wanted to follow up here as well.. With the current set up, I cannot use nested folders so as a result have to have a huge and awkward row of individual projects to sort through. This is both unattractive and takes extra time to seek out. If there were nested folders, I could have one master folder, (In my case a corporate location) with multiple field/branch projects that expand from the master folder. Its a simple visual, but really cleans everything up and speeds up the recall and organizational approach! I'll send an email with eth picture to the posted email for review as well. Happy to sync up over this!
Q: its missing a key feature, as an all in one project management tool, so do many project management tolls.
as business runners we tools, apps, websites, etc to run business, and you would think a good project manager will have a bookmark feature or something that will allow you to have all your tools in one place and organised, easy to access by you and team to get work done faster and efficiently. but for some reason most project management apps will skip this.
There are plenty of places to add your bookmarks and tools information. I would add them to the description, discussions, or notes in a project so everyone on the project team can access them. You can easily add them to a template and keep everyone on the same page.
is both a team member/employee and client considered a user?
for the storage limits - is that per file uploaded or total amount alotted? if we need more, do we need to purchase another license (stack them), to get more space?
Can it dependably handle the up & downloading of 5-10 GB files (large video files)
2. With an article writing workflow (outline - article writing - designer - editor - publisher), would it work efficiently? With 10 articles per day. So would that be 10 projects per day, or 10 subtasks within a project, with sub-subtasks?
1. Yes, BasicOps can handle large video files. You can also use Google Drive, Microsoft OneDrive, box, and DropBox to store your files and then use directly in BasicOps.
2. I would use sections (outline - article writing - designer - editor - publisher) and tasks in a project, where you can move tasks from one section to another. That way you can mirror your workflow.
So for example, in a project workflow where the separate tasks are carried out in a specific order by different people, is there a way to set the task to notify the person with the next task?
Tom, we do have task dependencies, but it sounds like in your case project automation might be a better solution. You could, for example, set up sections in your project, and then add automations to assign tasks and send notifications as part of moving tasks along between the sections.
Best regards,
Hans
Q: I am looking for something to help me manage staff tasks (for example a property inspection).
This task would be a sort of work order assigned to someone - they would need to see some information on the task (access details, on-site contact, property address, property name etc) and be able to report back with their comments and photos.
The contractor would fill out a form or task record detail when on-site.
1) Can I prefill form values by passing them as query string parameters to the form page? ie propertyid=123456
2) Can I do a custom JSON API call with a variable passed in ?propertyid=123456 before the form loads?
i.e. the custom api call would be
http://www.site.com/json/getPropertyName
{ "propertyid": "123456", "authkey": "123456" }
then the form would pull the property name from an API and display it on the form page before loading the form
The benefit is you could have an updateable form that pulls existing data and prefills it
3) Our contractors would take 40-60 photos of a job, is there an upload type optimise photo that would resize the size (resize to 1000x1000 max sides) and quality of each photo (90% compression) on the client-side (javascript) before uploading them on the form to reduce data and storage usage?
A: We are using a multi-tenant platform, this has become an industry standard over the years. Your data are very secure, on each single access to data the user's credentials are verified, and this provides only access to information belonging to that single workspace. Within that single workspace the user's access to data may be limited even further depending on the access control, particular via projects, set up within the workspace.
Q: How I can get a lifetime deal?
Share BasicOps
Q: I didn't get any reply from your customer support, so I will try here.
How can I see reports from the tasks I have recorded time?
There is no point in being able to record time and not being able to see reports, right?
Share BasicOps
Q: Will it be possible to add a form to task function?
Share BasicOps
Q: Hello, nice looking tool!
I have two questions:
1. Would you consider adding folders as a second level of hierarchy in a workspace? (Sorting multiple projects for diff. clients)
2. Will you offer more languages in the future? (German in my case)
Thank you!
Jesper_BasicOps
May 14, 2024A: Thank you so much! Great to hear that you like BasicOps 🚀
1. Yes, we are looking into adding the ability to organize projects. You can upvote and add your comment here: https://feedback.basicops.com/feedback/57263/
2. We don’t have that on the roadmap yet. Would you mind adding it here: https://feedback.basicops.com/feedback/add
That way we can keep track of it and other users can upvote it.
Have a great weekend,
Jesper
Founder and CEO, BasicOps
Share BasicOps
Verified purchaser
Being able to organize the respective projects by folders and color would be so clutch, I like the functionality of the BasicOps platform, but having to spend time seeking through the hundred or so projects which are scattered amongst multiple different clients is extremely poor design structure.
I've submitted this request weeks ago, please upvote or add more feedback to prioritize this issue! https://feedback.basicops.com/feedback/57263
Q: Can I check if I'm a professional account user and under my team there are 5 members who are free users?
Can I assign them to more than 3 projects? Or the maximum number of projects they can handle at one time is only 3? Thanks!
Jesper_BasicOps
May 14, 2024A: Thanks for your question Bernard!
In any of the Tiers you can have as many projects as you want. You can then add team members to each project.
Best regards,
Jesper
Founder and CEO, BasicOps
Share BasicOps
Q: Client need to sign in to view the projects or we can share just a link?
Jesper_BasicOps
May 14, 2024A: Thank you for your question!
Right now a client has to sign in to view a project. However, we are planning on adding guest users soon. Please check out: https://feedback.basicops.com/feedback/55322
Best regards,
Jesper
Founder and CEO, BasicOps
Share BasicOps
Really good tool by the way, it can replace all my pm tools its so simple and not complicated!
Q: How does BasicOps compare to Agiled?
Jesper_BasicOps
May 14, 2024A: Thank you for your question!
Unfortunately, I’m not familiar with Agiled. I’m adding some information about BasicOps that perhaps can help answer your question.
What is BasicOps…
BasicOps isn’t just a regular Project Management tool, it is “the one place” to work together on projects, tasks and notes by communicating and messaging with the relevant people in real time.
BasicOps is super easy to use for anyone, not just project managers :-) Teams can keep conversations about work in “one place” and avoid endless discussions in email and Slack. For team meetings you can collaborate directly in project notes and turn action items into tasks.
With BasicOps your team can enjoy:
* Working the way you want to work
* Project Workflows and Automations
* Discuss and share files directly in tasks with your team, so everything is in context
* Chat and group chat with anyone on your team
* The Feed - where you can monitor everything happening within your projects, and take action directly.
* Working directly with Vendors, Customers Clients and Agencies
* Writing Notes and directly turn any action item into a task
* Work on Google Docs within BasicOps
* Automatically and instantly adjust your timeline and see if you are on schedule!
We also have integrations with:
* Google Drive and Docs
* Google Gmail and Calendar
* Box, Dropbox, and OneDrive
* GitHub and Jira
* Slack
* Webex and Zoom
* Zapier and Pabbly
I hope this answers your questions?
Best regards,
Jesper
Founder and CEO, BasicOps
Share BasicOps
Verified purchaser
Can we can restrict all type of users based on our needs?
1) It will be great if we can define a type to Internal user and can define what they information they can see and what they can not (on group and individual level)
Eg. Let's say Internal User type is manager who can have access to chat feature with vendor user (client) but we want to restrict Internal user whose type Employee so that they can have direct chat with client. Similarly if they can see client's contact data or not and other restriction.
2) We want to restrict External user if they can see client data such as name,contact details if they are need same project/task. Also want to restrict them if they can directly chat with client or not.
3) We want to restrict vendors (client users) to chat with our employe/ external users. Also Client user should not be able to see contact details of external users as well.
Verified purchaser
Thank you for adding this to our suggestion list: https://feedback.basicops.com/feedback/59207
Best regards,
Jesper
Q: Can you work with external facing clients in this platform?
Will they have a dashboard of their project?
Jesper_BasicOps
May 14, 2024A: Thank you for your question!
Yes, you can add external clients and they have access to the info that are relevant for them on their dashboard. Please see:
https://basicops.zendesk.com/hc/en-us/articles/360035891112-Adding-Vendor-users
Best regards,
Jesper
Founder and CEO, BasicOps
Share BasicOps
Q: Hi!
What is the best way to record my screen explanining the task to my team and then uploading the video to the task?
An embeding player within the task would be great... Maybe a screen recorder that saves to google drive and provide the gdrive link and we can use this link to embed the video on the task?
Right now Im using vimeo screen recorder, and I provide the link inside the task notes.
Hans_BasicOps
May 14, 2024A: If you upload an mp4 or QuickTime file to a task you can watch the video inline in BasicOps. I suggest that you go to Discussions either in a task or in a project, write a short introduction, and add the video file to the discussion.
Best regards,
Hans
Share BasicOps
Q: Hi, what would you say makes BasicOps better than NifityPM please?
I am looking for a standard platform to adopt across our company.
Jesper_BasicOps
May 14, 2024A: Thank you for your question!
There are a lot of differences and I will highlight a couple here...
BasicOps is super easy to use for anyone in a company or organization, not just project managers. That way you can adopt is across your company 🚀
BasicOps is “the one place” 🎖 to work together on projects, tasks and notes by communicating and messaging with the relevant people in real time. Chat and group chat are seamlessly integrated, so work can move work forward inside or outside projects and tasks.
I also want to highlight the Feed 📝 , where you can monitor and respond to everything that happens within your projects instantly. You will never miss a beat!
Teams can keep conversations ☎️ about work in “one place” and avoid endless discussions in email, text and Slack.
For team meetings you can collaborate directly in project notes 🗒 and turn action items into tasks.
Last but not least, we have amazing integrations: Google Drive, Microsoft OneDrive, Google and Microsoft Calendars, Emails, Slack, Zoom, Pabbly and Zapier and more…
I hope this helps and that you will try out BasicOps!
Best regards,
Jesper
Founder and CEO, BasicOps
Share BasicOps
Q: It has recuring task?
Jesper_BasicOps
May 14, 2024A: Thank you for your question!
Yes, we have recurring tasks ⏰
Best regards,
Jesper
Founder and CEO, BasicOps
Share BasicOps
Q: Do you have a unified calendar feature?
If no, is that in the future plan?
Jesper_BasicOps
May 14, 2024A: Thank you for your question!
Yes, you can use both Google and Outlook calendars and view them in BasicOps. We also have the ability to add tasks with due dates to your calendar. This is all enabled in Account Settings.
Have a great Thanksgiving 🦃
Jesper
Founder and CEO, BasicOps
Share BasicOps
Sorry I wasn't being clear. I mean a unified calendar of all my basicops projects, do you have it in your plan?
Verified purchaser
You can see all due dates for projects and tasks in the calendar view in the Tasks section.
Q: How does this compare with Flowlu and Project.
co? Those are the 2 competitors that most of us have to pick compared to your product.
Please evaluate their offerings and tell us why your product is better. Your answer to this will convince people to buy or go for one of the other offerings mentioned. Because as you know, the majority of buyers here do read the questions and reviews.
Jesper_BasicOps
May 14, 2024A: Thank you for your question!
BasicOps is super easy to use for anyone, not just project managers 😀
BasicOps is “the one place” 🎖 to work together on projects, tasks and notes by communicating and messaging with the relevant people in real time. Chat and group chat are seamlessly integrated and we have amazing integrations.
Teams can keep conversations ☎️ about work in “one place” and avoid endless discussions in email and Slack.
For team meetings you can collaborate directly in project notes 🗒 and turn action items into tasks.
I hope this helps.
Have a great Thanksgiving 🦃
Jesper
Founder and CEO, BasicOps
Share BasicOps
Q: Hi Team, This looks fantastic.
Do you have a CNAME support for custom domain whitelabeling? So far, I could only see the logo to be changed under whitelabelling option.
Jesper_BasicOps
May 14, 2024A: Thank you for your question!
Glad that you like what you see 👀
We don't support CNAME at this time. You can upvote the feature request here: https://feedback.basicops.com/feedback/56049/
Have a great Thanksgiving 🦃
Jesper
Founder and CEO, BasicOps
Share BasicOps
Q: Will there be a way to organize and nest vendor/client projects?
In the dashboard it does not appear possible, and for my team with multiple client accounts and well over 100 different ongoing projects to manage, the lack of ability to organize project or even sort vendor/client is a distinct disadvantage.
Jesper_BasicOps
May 14, 2024A: It sounds like we need a way to filter on different project types and something we should do under projects and dashboard. Could you please send me a email to feedback@basicops.com, so we can discuss this in more detail?
Best regards,
Jesper
Founder and CEO, BasicOps
Share BasicOps
Verified purchaser
Hi! I updated the feedback board, but wanted to follow up here as well.. With the current set up, I cannot use nested folders so as a result have to have a huge and awkward row of individual projects to sort through. This is both unattractive and takes extra time to seek out. If there were nested folders, I could have one master folder, (In my case a corporate location) with multiple field/branch projects that expand from the master folder. Its a simple visual, but really cleans everything up and speeds up the recall and organizational approach! I'll send an email with eth picture to the posted email for review as well. Happy to sync up over this!
Q: its missing a key feature, as an all in one project management tool, so do many project management tolls.
as business runners we tools, apps, websites, etc to run business, and you would think a good project manager will have a bookmark feature or something that will allow you to have all your tools in one place and organised, easy to access by you and team to get work done faster and efficiently. but for some reason most project management apps will skip this.
Jesper_BasicOps
May 14, 2024A: Thank you for your question!
There are plenty of places to add your bookmarks and tools information. I would add them to the description, discussions, or notes in a project so everyone on the project team can access them. You can easily add them to a template and keep everyone on the same page.
Best regards,
Jesper
Founder and CEO, BasicOps
Share BasicOps
Q: few questions - what constitutes a user?
is both a team member/employee and client considered a user?
for the storage limits - is that per file uploaded or total amount alotted? if we need more, do we need to purchase another license (stack them), to get more space?
Jesper_BasicOps
May 14, 2024A: Thanks for your question Roye!
All users, including Clients, are counting towards the user count.
The storage is per Workspace, so it is important to choose the right Tier for the long term.
Best regards,
Jesper
Founder and CEO, BasicOps
Share BasicOps
Q: Hi, I have 2 questions: 1.
Can it dependably handle the up & downloading of 5-10 GB files (large video files)
2. With an article writing workflow (outline - article writing - designer - editor - publisher), would it work efficiently? With 10 articles per day. So would that be 10 projects per day, or 10 subtasks within a project, with sub-subtasks?
Thanks
Tom
Jesper_BasicOps
May 14, 2024A: Thank you for your questions, Tom!
1. Yes, BasicOps can handle large video files. You can also use Google Drive, Microsoft OneDrive, box, and DropBox to store your files and then use directly in BasicOps.
2. I would use sections (outline - article writing - designer - editor - publisher) and tasks in a project, where you can move tasks from one section to another. That way you can mirror your workflow.
Best regards,
Jesper
Founder and CEO, BasicOps
Share BasicOps
Verified purchaser
Thanks for the rpevious answer.
Also, do you have task dependency?
So for example, in a project workflow where the separate tasks are carried out in a specific order by different people, is there a way to set the task to notify the person with the next task?
Tom, we do have task dependencies, but it sounds like in your case project automation might be a better solution. You could, for example, set up sections in your project, and then add automations to assign tasks and send notifications as part of moving tasks along between the sections.
Best regards,
Hans
Q: I am looking for something to help me manage staff tasks (for example a property inspection).
This task would be a sort of work order assigned to someone - they would need to see some information on the task (access details, on-site contact, property address, property name etc) and be able to report back with their comments and photos.
The contractor would fill out a form or task record detail when on-site.
1) Can I prefill form values by passing them as query string parameters to the form page? ie propertyid=123456
2) Can I do a custom JSON API call with a variable passed in ?propertyid=123456 before the form loads?
i.e. the custom api call would be
http://www.site.com/json/getPropertyName
{ "propertyid": "123456", "authkey": "123456" }
then the form would pull the property name from an API and display it on the form page before loading the form
The benefit is you could have an updateable form that pulls existing data and prefills it
3) Our contractors would take 40-60 photos of a job, is there an upload type optimise photo that would resize the size (resize to 1000x1000 max sides) and quality of each photo (90% compression) on the client-side (javascript) before uploading them on the form to reduce data and storage usage?
Hans_BasicOps
May 14, 2024A: BasicOps doesn't support setting up forms yet, but you might use our Zapier or Pabbly integrations to connect a form to BasicOps.
Share BasicOps
Q: Just bought a Tier 3 - i love it.
Curious - how secure/isolated is the storage if my clients load in sensitive data (log in details etc for third-party platforms).
Hans_BasicOps
May 14, 2024A: We are using a multi-tenant platform, this has become an industry standard over the years. Your data are very secure, on each single access to data the user's credentials are verified, and this provides only access to information belonging to that single workspace. Within that single workspace the user's access to data may be limited even further depending on the access control, particular via projects, set up within the workspace.
Share BasicOps