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Member since: Sep 2019Deals bought: 429
1 stars
1 stars
Posted: Jul 19, 2023

TJ

A Deeply Disappointing Experience with bCast

Rating: ⭐

I rarely leave reviews and never a bad one, but my experience with bCast has compelled me to do so, hoping it might save others from experiencing the same disappointment and frustration or just staying away from them full stop.

I purchased the lifetime deal for bCast via AppSumo with the assurance that it was exactly that – a lifetime deal. The concept was promising: a platform created by marketers, for marketers, a place to host podcasts with various innovative features that other platforms seemed to be lacking.

Initially, I was content with the service. It appeared that bCast was continuously improving its features and user interface, and was even responsive to user suggestions. As a customer, it was exciting to be part of a platform that seemed to be growing and evolving.

However, this sense of satisfaction and excitement quickly turned sour when, out of the blue, bCast decided to renege on their lifetime deal promise. Users, including myself, were informed that we had to start paying regular subscription fees or risk losing our podcast feeds. This abrupt change was not just disconcerting but a blatant breach of the deal we had agreed upon at purchase.

It's disappointing to see a platform that promised so much handle its customers so poorly.

Sadly, bCast has fallen well below expectations. It's difficult to trust a company that so easily backs out of its promises and fails to support its customers. I strongly urge potential buyers or users to stay away and to think twice before investing money or time in a product or service from this company.

At this point, AppSumo never intervened to help us get the service we were promised or a refund for the broken agreement. In the meantime, I hope my review serves as a warning for potential customers considering using bCast.

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