BeagleSecurity

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Member since: Apr 2018Deals bought: 44
3 stars
3 stars
Posted: Sep 8, 2021

Flaws and poor support if you need help

I wanted to like Beagle for many reasons, but I have come to dislike it quite a bit. It is realistically a 3/5 product for me because of the following main reasons:
- uptime monitoring is unreliable (uses a simple GitHub actions-based monitoring) and essentially just a feature to pad the features list
- scanning speed varies quite a bit, but the main issue I have with it is that it often includes things that it should NOT include - such as scanning the main domain when the scanned app is on a subdomain
- support is just non-existent for me - I have sent a few questions/requests for support in and have really never heard back (except for a "we'll get back to you"); you'll notice bizarre things with support such as their chat indicating availability in "under 5 mins", but your message stays there unread for hours on end...
- I am not sure I can trust there is much "penetration" testing happening beyond cursory scans that a lot of free tools out there provide; I just don't know if I can fully trust this tool.

Apologies that this review won't align with the many other positive ones! It all depends on use-case scenarios and the apps tested, I suppose.

For context - my apps are Angular/Ionic/JS/Express apps.

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