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Member since: May 2017Deals bought: 552
1 stars
1 stars
Posted: Feb 15, 2022

Terrible Technical Support -1 Taco. Software 5 Tacos.

The software is fantastic. They keep adding features all of the time. I wish I could have bypassed Tech support for the developers. I can't wait to use it as part of my launch, and have already referred people. I've been trying to resolve a technical problem for over a week now. All the do repeat like robots. They don't know what they are doing. They don't listen and are demanding I do a lengthy, unneeded debug process after I sent them screen shots already. I'm being commanded now to either do what they say in Tech Support. They won't look at my problem unless I do it. Technical support should go to the developers more because Tech support does not know how to talk to people or the software package. Even after I had to repeat multiple times that I'm under a strict deadline. Why? because it was ignored.

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