Beans Reviews

I am launching my store soon so I was finally able to start setting up and using Beans and I must say it's really amazing. The rewards, loyalty and referrals are amazing systems. Definitely worth the LTD just for those features but they have much more filters that I can't wait to use as well.

Would be super awesome if wiremo (appumo deal) could also be added in the product review integration. Incentivize your users with reward points to leave a product a review is amazing.

Only negative so far is the social connect with Twitter. It's asking for way too many permissions to connect.

Otherwise easy 5 star product. Glad I got it!

I really like the interface despite a bit confused on what to do after downloading the plugin upon sign up on the websites. Everything is straightforward and easy to understand afterwards.

I have tried some other program before. It's either hard to understand or missing something that I want. The integration with judge.me is also seamless.

The only cons is they already set the minimum points for certain programs so there is no chance for you to change it the way you want. Oh, the email & reward page has powered by beans.

Overall, a very good program for retaining your customer. There are rooms for improvement. I hope the best for this apps.

The installation was straightforward. It was a concern that I would install it on a live site (although I learned that you could now test it out without doing so). However, the good news is that software actually works. The UI is beautiful. Using it is also straightforward. One of the feature I really like is the ability to give customers points for leaving product reviews, a feature that very few apps in this category actually have (at this time, you need to be using judge.me reviews for this to work).

So, as far as the software is concerned, it's working great and is having great potential. However, I don't know how attractive this offer may be on AS because people here seem likely to have multiple stores or running an agency...this is something Beans team should be talking to AS folks to have better insight and may structure the deal better to make this a big success.

I bought 3 codes and happy with the purchase. Good luck with your launch.

The Beans team took the feedback from my original review and implemented some substantial improvements to their sign-up and onboarding process. This is the type of iterative improvement that give companies who post on AS (and respond to useful feedback) should strive for. Bravo. For your reference, I'm pasting the original review below. Mostly to show how much they changed/improved based on customer experience feedback in a very short amount of time.
Original 2-star review below. Now upgraded to 5 stars for responsiveness, 5 stars for growth potential, and 5 stars for features.

It is a great app if you have an online shop. There are many features and it integrates well in your store. The storefront integration is very smooth and has a good UX.
The support team has been very helpful. Everything works well so far, except I was having issue with connecting my Facebook account.
Can't wait to see how much additional revenue I will drive with Beans.

The tool is very elegant and promising.

It has lots of bells and whistles to play with. The UI is pretty clear and intuitive.

Support has been quick, easy to understand and follow.

Where do I start?

Getting past the fact you are forced to connect this to a shop instantly before being able to do anything whatsoever, and told rather forcefully that if you don't the account is deleted within 15 days... well... let's skip that small detail.

The overall plugin doesn't seam the worst! For a coffee shop I had high hopes for this (especially for the name), however I quickly went away from it.

For one the plugin isn't while labeled, and shouts "This rewards program is powered by Beans" on the reward and redeem pages.

It also tells the visitor EVERYTHING, like come on... Maximum discount redemption, point to $/£ conversion, etc. I get this is useful info but we should have the option to display this info, no?

Another issue I had was you cant change the conversion rate, for example 100 beans/points is always £/$ 1... So regardless of your currency etc thats an issue...

Why? I'll explain.

'Beans' forces you to have the minimum points given away it decides is best for you, when I questioned this I was told its to "stop spamming"???... I know I was confused too.

An Example of why this is a big problem for us...

Sign up reward - 100 points
Instagram sign up - 50 points
Facebook sign up - 50 points
Twitter sign up - 50 points
Birthday - 200 points

So all the above are 'minimums' it allows you to enter into the system... Let's say I sell a bag of Coffee for £/$ 6.00 to Barry who's birthday is next week... I've just given Barry £/$ 4.50 of our £/$ 6.00 Order. Giving me a 'profit' of £/$ 1.50.

And I cant change this because it's spamming... I could remove the rewards but then its easier to just remove the plugin as it's basically the same equivalent.

Being called 'beans' you'd think they'd make this friendly for low cost products, I was told I could set a maximum redemption and that would stop them using all their points, but another problem with this...

Let's say you've recommended 5 people and have 1000 points, and then I say you can only claim 250 per order, you'd rightfully be annoyed and kick off.

Really confused. Product has great potential but I'll find something else.

I love the potential of this product and and the onboarding similar to another ecommerce product I found here called Searchanise. If you already have a Shopify store, then this is a no-brainer because it allows you to configure an robust loyalty system that'll drive exactly that more loyalty.

They've thought out the product and I'm eager to see what develops.

I only wish they'd increase the limit on the first plan.

Good job.