Dona101Dona101
Dona101
Nov 20, 2019

Q: do we have to ask live audience every time to accept the app for comment or can we allow everyone as admin ...

once we approve your app on our fb admin area? its kind headache every live we have to ask the audience to approve app to see comments on screen?

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Hi there Dona101,

Unfortunately, you can’t allow it on your side as an admin. Facebook imposed a restriction on groups that prevents us from accessing names and profile photos of audiences without the user's permission. Because of that, your viewers will need to give us permission on their side so we can see their names and profile photo. Each viewer needs to do that only once.

Note, however, that this restriction only applies to Facebook groups. As for broadcasts made on pages and timelines, viewers won't need to go through the process.

I hope this answers your concern!