Q: Really interested in this for our application support...
however I have a couple of questions:
1) Does it support languages? I would ultimately like to offer some articles in multiple languages.
2) Can we change some of the spelling/phrasing throughout the app? For example, in the instant answer popup, there are 3 things I would change:
- 'Answer/Ask' switch, I would change to 'Search/Ask' or similar
- 'Opps...' should be 'Oops..'
- 'How did you feel?' would be 'How helpful was this article?'
3) on your documentation site, there is a massive rearrangement of layout and lazy application of styling. Granted, it loads quickly, but it looks quite messy to start with. Is there a way to overcome this (Chrome/Mac)
4) Where does the feedback/support ticket go? Can we use a webhook to forward that to our support system?
Thanks so much... I'm looking forward to demoing it
Rupok_WPDeveloper
May 15, 2024A: It supports WPML and it's translation ready.
You can change the texts.
It was a problem with our caching plugin. It should be better now.
Forms goes to email. You can set the email. If you use ticket system, it will go there.