I found a number of bugs (and also had difficulties with customization since this app provides so little documentation to assist!). I emailed the team and got no reply. I had to reach out to a fellow sumoling on youtube and he was helpful. However, given a number of bugs I produced a pdf with screenshots and then contacted the developer via their site chat and uploaded the pdf. After a long wait they replied telling me to submit a ticket. Right, so you're so big that you can't move my request to the right "department" inside the crisp chat app that you use? Not a good start and I'll be clicking the refund button if they don't sort themselves out soon.