A: Hey Iwan, good question! While you can give instructions to your Persona to send your Calendly link or ask for certain information, your Persona cannot currently take action on your behalf like creating the appointment itself, for example. It can, however, share your Calendly link and ask customers to schedule a meeting.

We are working on an update that allows Persona to actually take action and interact with APIs across thousands of different apps, so that it can do things exactly like this. But there's plenty of users using the above workaround in the meantime.