Humans at BHuman?
Hey Don!
Can we get an update soon?
It's been four months, and I'm not really sure we are in fact reaching humans.
Low Taco Score only until we get support. We bought this because of the clever email function, but we haven't been able to try it at all yet. We still have faith and really wish for it to work.
History:
We asked for support on: Aug 28, 2024
- You said "I will ask the team to assist"
Checked in again on:
Fr Aug 30, 2024
- You said "I have asked the team for an update"
Checked in again on:
We Sep 4, 2024
- No Response
Checked in again on:
Tu Sep 24, 2024
- You said: "My sincere apologies for the delay. The team is investigating the issue. I have asked for an update again"
Checked in again on:
Fr Oct 18, 2024
- No Response
Checked in again on:
Tu Oct 22, 2024
- No Response
Checked in today too, of course.
Don_BHuman
Nov 25, 2024Hi, thanks for reaching out. I have not seen any ticket, what is your email so I can check this ASAP? Here's a tutorial on Persona email by the way: https://bhuman.crunch.help/en/persona/persona-mail