I really wanted to like this product. Really...But the truth is, it's just not ready to be taken seriously as a productivity tool and the customer service provided by the company doesn't exist. I've tried chatting, emailing and even looked into scheduling a 1-on-1 but each attempt came with it's own issues. For emailing, you will get a response but it will be from an AI chatbot. For 1-on-1 you can schedule a call but it for 6am paciic Monday-Friday only. For chat, they don't respond at all. As for the product, it also doesn't work and has many bugs that have no workaround. I haven't found one way to use the product. My persona sends me emails everyday regarding my inbox but it's a generic message speaking on how my "customers are confused about my website or want more product variety". But my persona isn't even connected to my email account. I also don't have products to offer and customers don't email me at all so I'm not sure where it's sourcing it's responses. The chat feature within the website worse than any free chat feature you'll find online like Google's Gemini or GPT as it appears to have a limit on how much of the conversation it will store when you're speaking with it. Everything about this product says it's being developed overseas somewhere and not ready for an American use-case. Again, wanted this product to be the one but it just looks like a money grab at this point.